Vacant job

Do you want to work in a role with many contact points within an organization that makes a difference for seniors across Sweden?

We are now looking for a service-oriented and meticulous member administrator who wants to become an important part of our secretariat. In this role, you ensure high-quality member administration and contribute to our members receiving the best possible support and service in their interactions with us. In addition to exciting tasks, you will become part of our team with wonderful colleagues who enjoy working together. Our workplace was recently certified as a Great Place to Work for the second year in a row, a testament to our excellent working environment that we are very proud of! In this role, you will report to the IT Manager.

Examples of tasks:

• Work with member administration, including registrations, changes, and cancellations, as well as handling incoming inquiries and cases
• Provide service, support, and guidance to members, associations, and districts via phone and email
• Other administrative tasks may occur within the scope of responsibility

Your profile

We are looking for you who have experience in administration and service, preferably with member or customer contact. You are computer literate and comfortable working in the Microsoft Office suite. Additionally, you easily adapt to new IT systems and digital ways of working, allowing you to quickly adjust to new tools and routines. Experience from the association sector or a non-profit organization is an advantage.

In this role, you thrive if you are service-oriented, responsive, and flexible. You have a professional attitude, are solution-oriented, and enjoy collaborating with others while taking responsibility for your own tasks. You work in a structured manner, are self-motivated, and are happy to contribute where needed. You easily build good relationships and thrive in a role with many contact points. For us, it is important that you are a team player who contributes to a positive work climate and wants to help create the best possible experience for our members. We value diversity and welcome applicants with solid professional experience.

Other information

This is a permanent position starting with a 6-month probationary period, located in our newly renovated and pleasant office at Hornstull in Stockholm. We are affiliated with the Union's collective agreement.

Application

Does this sound like a role for you? If so, we look forward to receiving your CV and a cover letter explaining why you want to become SPF Seniorerna's new member administrator via signerarekrytering.se. The application deadline is June 21, but do not wait to submit your application as selection is ongoing. Any questions will be gladly answered by Signera's consultant Anna Hultkrantz, tel. 073-834 33 20.

About SPF Seniorerna

SPF Seniorerna is a non-partisan and non-religious member organization for anyone entitled to a pension in Sweden, regardless of age. SPF Seniorerna currently has nearly a quarter of a million members in 26 districts and approximately 750 associations throughout the country. We advocate for our members in both traditional and digital channels. Read more at spfseniorerna.se.