- Salary statistics
- Customer service staff
Customer service staff salary
25 400 - 33 300 kr / month
Women earn 100% of what men do.
Administration, ekonomi
Salary progression Customer service staff
![Profession Customer service staff and its salary](/assets/images/ai/936x534/20240423_202349_image.webp)
Introduction to the Customer Service Representative Profession
Customer service representatives play a central role in many companies as they are the first point of contact for customers' questions and issues. These professionals often work in office environments or call centers and handle everything from simple inquiries to more complex problems. Their work not only helps solve the customer's immediate needs but also contributes to building the company's brand and customer loyalty.
Salary for Customer Service Representatives
According to the latest statistics, the average salary for a customer service representative is 29 500 SEK. Of particular interest is the gender pay gap, where women earn an average of 29 500 SEK, which is 100% of men's average salary of 29 600 SEK. This data shows a positive trend of decreasing wage disparities between genders within the profession. Compared to the previous year, the average salary has increased from 28 600 SEK to 29 500 SEK, indicating a growing appreciation for this occupation.
Education and Qualifications
To work as a customer service representative, specific higher education is not usually required, but a high school education is often a basic requirement. Many companies, however, value practical experience in customer service highly, and some may offer internal training to develop necessary skills such as effective communication and problem-solving. It is also advantageous to have good data management skills and an ability to work under pressure.
Job Market for Customer Service Representatives
The job market for customer service representatives is relatively broad, as many industries and companies need dedicated individuals who can handle customer interactions effectively. There are opportunities in everything from financial services to retail and the public sector. Since customer service is critical to almost all sectors, the demand for qualified customer service representatives remains consistently high.
Tips for Success as a Customer Service Representative
For those looking to build a career in customer service, it is important to always be service-oriented and have a positive attitude. Being able to handle stressful situations with a calm and professional demeanor is crucial. Furthermore, it is important to constantly strive to improve communication skills and be open to learning new techniques and tools that can enhance the customer experience.
Benefits in the Profession
Many companies offer specific benefits to attract and retain qualified customer service representatives. Common benefits include paid further education, which not only helps increase employees' skills but also contributes to job satisfaction and long-term development. Other benefits may include flexible working hours and the opportunity for remote work, which can be particularly attractive in today'ss digitized work environment.
Salary distributed by age and sector
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23400 kr | 24800 kr |
25-34 | 107% | 28400 kr | 29100 kr |
35-44 | 84% | 31500 kr | 32000 kr |
45-54 | 101% | 31400 kr | 31900 kr |
55-64 | 96% | 31000 kr | 31500 kr |
65-68 | 31600 kr | 32100 kr | |
Snitt | 100% | 28700 kr | 29500 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 102% | 23400 kr | 25300 kr |
25-34 | 98% | 26600 kr | 27800 kr |
35-44 | 95% | 28300 kr | 29200 kr |
45-54 | 97% | 29300 kr | 30000 kr |
55-64 | 98% | 29300 kr | 29900 kr |
65-68 | 83% | 29500 kr | 30400 kr |
Snitt | 99% | 27900 kr | 28800 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 99% | 26000 kr | 27100 kr |
25-34 | 99% | 27500 kr | 27900 kr |
35-44 | 98% | 29000 kr | 29300 kr |
45-54 | 100% | 29700 kr | 29900 kr |
55-64 | 104% | 30100 kr | 30200 kr |
65-68 | 27100 kr | 27100 kr | |
Snitt | 100% | 28600 kr | 29000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 101% | 23900 kr | 27200 kr |
25-34 | 95% | 28100 kr | 29900 kr |
35-44 | 94% | 29600 kr | 30600 kr |
45-54 | 98% | 30100 kr | 30900 kr |
55-64 | 97% | 30000 kr | 30700 kr |
65-68 | 85% | 30300 kr | 31400 kr |
Snitt | 96% | 29100 kr | 30300 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 101% | 22300 kr | 23900 kr |
25-34 | 101% | 25100 kr | 26400 kr |
35-44 | 98% | 26700 kr | 27900 kr |
45-54 | 97% | 28200 kr | 29100 kr |
55-64 | 103% | 28400 kr | 29100 kr |
65-68 | 28600 kr | 29200 kr | |
Snitt | 106% | 26500 kr | 27500 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23400 kr | 24700 kr |
25-34 | 109% | 28800 kr | 29400 kr |
35-44 | 83% | 32300 kr | 32700 kr |
45-54 | 32200 kr | 32600 kr | |
55-64 | 31800 kr | 32200 kr | |
Snitt | 100% | 29000 kr | 29600 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23400 kr | 24700 kr |
25-34 | 109% | 28800 kr | 29400 kr |
35-44 | 83% | 32300 kr | 32700 kr |
45-54 | 32200 kr | 32600 kr | |
55-64 | 31800 kr | 32200 kr | |
Snitt | 100% | 29000 kr | 29600 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23400 kr | 25300 kr |
25-34 | 107% | 26500 kr | 27600 kr |
35-44 | 84% | 36000 kr | 36700 kr |
45-54 | 101% | 30600 kr | 31700 kr |
55-64 | 96% | 31600 kr | 32800 kr |
Snitt | 100% | 28300 kr | 29600 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 102% | 23200 kr | 25000 kr |
25-34 | 98% | 26500 kr | 28400 kr |
35-44 | 95% | 28800 kr | 30400 kr |
45-54 | 97% | 29200 kr | 30700 kr |
55-64 | 98% | 29700 kr | 30500 kr |
65-68 | 83% | 35800 kr | 36300 kr |
Snitt | 99% | 27400 kr | 29000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 99% | 25400 kr | 27300 kr |
25-34 | 99% | 27700 kr | 28200 kr |
35-44 | 98% | 29300 kr | 29800 kr |
45-54 | 100% | 29200 kr | 29800 kr |
55-64 | 104% | 29100 kr | 29100 kr |
Snitt | 100% | 28100 kr | 28800 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 101% | 23700 kr | 26900 kr |
25-34 | 95% | 28600 kr | 31000 kr |
35-44 | 94% | 30200 kr | 32100 kr |
45-54 | 98% | 29800 kr | 31400 kr |
55-64 | 97% | 30300 kr | 31400 kr |
65-68 | 85% | 35800 kr | 36300 kr |
Snitt | 96% | 29500 kr | 31300 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 101% | 22200 kr | 23600 kr |
25-34 | 101% | 24300 kr | 26100 kr |
35-44 | 98% | 26200 kr | 28400 kr |
45-54 | 97% | 27700 kr | 30000 kr |
55-64 | 103% | 27400 kr | 28200 kr |
Snitt | 106% | 24400 kr | 26200 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23500 kr | 25300 kr |
25-34 | 109% | 26500 kr | 27500 kr |
35-44 | 83% | 37300 kr | 37800 kr |
Snitt | 100% | 28500 kr | 29600 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23500 kr | 25300 kr |
25-34 | 109% | 26500 kr | 27500 kr |
35-44 | 83% | 37300 kr | 37800 kr |
Snitt | 100% | 28500 kr | 29600 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23400 kr | 24600 kr |
25-34 | 107% | 29000 kr | 29500 kr |
35-44 | 84% | 30300 kr | 30800 kr |
45-54 | 101% | 31500 kr | 31900 kr |
55-64 | 96% | 31000 kr | 31400 kr |
65-68 | 29100 kr | 29800 kr | |
Snitt | 100% | 28800 kr | 29500 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 102% | 23500 kr | 25400 kr |
25-34 | 98% | 26600 kr | 27700 kr |
35-44 | 95% | 28200 kr | 29000 kr |
45-54 | 97% | 29300 kr | 29900 kr |
55-64 | 98% | 29300 kr | 29900 kr |
65-68 | 83% | 29200 kr | 30100 kr |
Snitt | 99% | 27900 kr | 28800 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 99% | 26100 kr | 27000 kr |
25-34 | 99% | 27500 kr | 27800 kr |
35-44 | 98% | 29000 kr | 29100 kr |
45-54 | 100% | 29800 kr | 29900 kr |
55-64 | 104% | 30100 kr | 30300 kr |
65-68 | 27100 kr | 27100 kr | |
Snitt | 100% | 28700 kr | 29000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 101% | 24000 kr | 27200 kr |
25-34 | 95% | 28000 kr | 29500 kr |
35-44 | 94% | 29400 kr | 30300 kr |
45-54 | 98% | 30200 kr | 30800 kr |
55-64 | 97% | 30000 kr | 30600 kr |
65-68 | 85% | 29800 kr | 31000 kr |
Snitt | 96% | 29100 kr | 30200 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 101% | 22300 kr | 23900 kr |
25-34 | 101% | 25300 kr | 26400 kr |
35-44 | 98% | 26800 kr | 27900 kr |
45-54 | 97% | 28200 kr | 29100 kr |
55-64 | 103% | 28400 kr | 29100 kr |
65-68 | 28600 kr | 29200 kr | |
Snitt | 106% | 26700 kr | 27700 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23400 kr | 24500 kr |
25-34 | 109% | 29400 kr | 29900 kr |
35-44 | 83% | 30900 kr | 31300 kr |
45-54 | 32300 kr | 32600 kr | |
55-64 | 31700 kr | 32000 kr | |
Snitt | 100% | 29100 kr | 29600 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 23400 kr | 24500 kr |
25-34 | 109% | 29400 kr | 29900 kr |
35-44 | 83% | 30900 kr | 31300 kr |
45-54 | 32300 kr | 32600 kr | |
55-64 | 31700 kr | 32000 kr | |
Snitt | 100% | 29100 kr | 29600 kr |
About the data
All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.
All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.
Profession Customer service staff has the SSYK code 4225, which we use to match against the SCB database to obtain the latest salary statistics.
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