Advisor at LF Kalmar - Claims Service

Länsförsäkringar Kalmar län

25 days left
to apply for the job

When you work with us at LF Kalmar

you immediately become part of a strong, positive force in our local community. You gain access to great resources - not least through more than 240 friendly and competent colleagues. Our everyday life is characterized by collaboration, community, and joy. But there is also something else that permeates how we think and act. Since we are owned by our customers, we never have any short-term profit interests, but always have our customers' long-term best interests as our only goal. We simply believe in what we do and care that you who work with us thrive and develop both professionally and personally. We are here for the region, here for the customers, and here for you.

About the job

Do you want to have a varied and fun job this summer where you get to meet and help LF Kalmar's customers throughout the region? We are now looking for Advisors for our Claims Service department within Safety and Sanitation. In the role of Advisor, you identify the customer's needs and tailor our service accordingly. You receive inquiries about housing environments and pest problems through various customer channels. You work preventively and solution-oriented to find measures regarding pests (such as ants and wasps) and adjust advice and tips according to the customer's unique needs. If necessary, you send out materials to the customer and schedule and organize our safety technicians' visits in the field. As an employee with us, you contribute to the entire department's development and goal fulfillment. You will have a safe and enjoyable workplace, full of competent and helpful colleagues who are happy to share their knowledge.

Who are you?

We are looking for an engaged and self-sufficient person who is proactive and has a professional demeanor in dialogue with customers. To be able to prevent and solve problems for our customers, we also see that you are analytical and solution-oriented. As a person, you are organized, attentive, initiative-taking, and keen to deliver good service. You easily identify customers' different needs and are driven by exceeding their expectations. Creating and maintaining personal and trusting contacts with people around you feels natural for you, and you need to enjoy both customer contact and administrative tasks. We want you to be able to explain to the customer in a pedagogical way which preventive measure is appropriate. Previous experience in pest control advisory is an advantage but not a requirement. Periodically, we have a high workload, so it is important that you can deliver good service even when the pace of work increases. You can communicate fluently in Swedish and you also need to be comfortable working in various IT systems and digital tools. For us, it is important that you share our values; Engagement, Trust, and Openness, and take responsibility for creating a positive LF spirit in the workplace.

More information

The position requires education at least at the high school level. Candidates who meet the basic requirements will receive a link to a personality test and a problem-solving test. This is part of our selection process. We work competency-based throughout the recruitment process. The deadline for applications is 2025-02-09, but we work with ongoing selection, so do not wait to submit your application.

For more information about the position, contact:
Head of Safety Visits and Pest Control Cristina Lander: [email protected] (mailto:[email protected])
Union representative Heléna Eriksson: [email protected] (mailto:[email protected])

Warm welcome with your application!
Application deadline: 2025-02-09

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