Vacant job

Welcome to a job that actively contributes to strengthening Sweden's labor market! Our mission is to create social benefit by bringing together job seekers and employers. At the same time, we strive to provide legally secure and equal service to our citizens. Together, we get Sweden to work! Do you want to join us?

Our Mission

On the national Support and Matching department, we provide remote service and support to job seekers. We work with several important areas of responsibility, such as matching, guidance, counseling, and decisions on measures for job seekers. Our primary mission is to reduce the duration of unemployment.

Our Workplace

The current unit operates in Malmö and Helsingborg, and we have now expanded to Kristianstad. We work together where collaboration and collegial support are central to creating a vibrant atmosphere. The location is the Swedish Public Employment Service office in Kristianstad.

Together, we work towards common goals and can always count on each other's support in our daily work. Our leadership style is result-oriented, with a close and coaching approach that encourages participation, motivation, and responsibility.

Job Description

We focus on job seekers, and in your role, you will be an important support for job seekers across the country, making a difference every day.

A central part of the job is matching to work and education, guidance, and making decisions on measures for our job seekers.

You will offer support to job seekers via phone and work with scheduled tasks against set goals. In your daily work, you will navigate multiple systems simultaneously, as well as interpret and apply laws and regulations.

Your employment begins with an introduction where you will be well-equipped with the necessary skills to handle your future duties as a state employee.

If you are ready to make a difference in this important social mission within a developing and supportive organization, then the Swedish Public Employment Service is the place for you.

Our Offer

The position is a permanent full-time employment starting with a six-month probationary period. Start date by agreement. The location is Kristianstad.

We offer favorable vacation agreements, the possibility of flexible hours in agreement with the employer (after completing the introduction period of approx. 9 weeks), health care during working hours, and a health care allowance. As an employee, you have the opportunity to work remotely for part of your working time.

As an employee at the Swedish Public Employment Service, you also have access to competence development and career opportunities within the agency. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society as a whole.

Basic Requirements for the Position

• University/college education of at least 180 higher education credits (120 credits under the previous system)

Alternatively

• You have been employed as a caseworker at the Swedish Public Employment Service and are assessed to have good prerequisites for meeting today's requirements for caseworkers

And

• At least 2 years of work experience, combined work of at least 50 percent over a total of two years
• Very good knowledge of Swedish

Other Merits for the Position

• Worked for at least 1 year providing support and service to customers via phone
• Worked for at least 1 year within government operations
• Worked for at least 1 year with guidance towards work and/or studies

The government's value base guides us in our daily work. As an employee, you are expected to work fairly, impartially, and with high integrity, and to contribute to maintaining and strengthening trust in our agency.

As an employee at the Swedish Public Employment Service, you are expected to be:

Responsible – take responsibility for your work, collaborate, and contribute to a good work environment.

Proactive – take initiative, contribute to improvements, and handle changes.

Result-oriented – plan, follow up, and contribute to operational benefit and results.

Application

Apply no later than 2026-07-24.

Attach your CV specifying the year, month, and duties for each employment, as well as certificates proving the education requirements in your application.

It is important that you answer the selection questions in detail and truthfully, so that we get a clear picture of your experience. If requested information is not provided, you risk being excluded from the selection. You do not need to send a cover letter.

If you have protected personal data, contact the Recruitment Partner named in the advertisement for assistance with submitting your application.

The Swedish Public Employment Service applies an evidence-based recruitment process. You can read more about our recruitment process on our website Jobba hos oss - Arbetsförmedlingen (arbetsformedlingen.se).

Selection tests may occur in our recruitment process, and we will provide you with more information about the process via email after the application period has ended.

We actively work to be an agency free from discrimination. It is important to us that all competence is utilized, and we welcome all applicants. We view positively if you have knowledge of any of our national minority languages.

Welcome to us – we work for a Sweden at work! Here you work on the government's mandate for a well-functioning labor market. The goal is to shorten the time in unemployment by matching job seekers with employers. Our measures are primarily directed towards those furthest from the labor market and employers who are open to hiring them with the greatest need for support. We prevent incorrect payments and violations of welfare systems so that our tax funds are used effectively for their intended purpose. We collaborate with many other actors and together we find solutions that make a difference - for a Sweden at work.