Vacant job

The Management Support Department is located within the Citizen Service business area, which operates 122 service offices. The Management Support team is responsible for coordinating the business area's operational monitoring, business development, projects, system support, internal communication, and competence development initiatives. The team also coordinates bilateral collaboration with the Swedish Public Employment Service, the Swedish Social Insurance Agency, the Swedish Migration Agency, the Swedish Pensions Agency, and the Swedish Tax Agency. The department has 22 employees and is divided into two units: the Business Control Unit and the Development and Coordination Unit. The Business Control Unit includes project managers, investigators, and business developers, while the Development and Coordination Unit consists of business developers, project managers, and administrators.

The Business Control Unit is responsible for issues related to AI, business presence, welfare crimes, digital inclusion, international coordination, horizon scanning and analysis, as well as overarching strategies within the business area. We are now looking for two experienced business developers who wish to contribute to the transformation outlined in our strategic plan extending to 2030. The plan covers four development areas: our mission, business presence, equipment and development, and our employees. Together with engaged colleagues, there are excellent opportunities to drive important changes and develop your own skills.

Main Responsibilities

As a Business Developer within the service office operations, you lead and drive assignments, projects, or preliminary studies aimed at developing local state services. The assignments are primarily business-related but may occasionally involve IT and technology development. You work closely with the business operations, the department's other business developers, project managers, investigators, and administrative managers, collaborating closely with support and leadership functions within the agency, as well as our partner agencies and occasionally other external stakeholders. If you lead projects, this is done according to the PPS project management model.

Qualifications

We are looking for you who have:

• A relevant academic degree or equivalent education that the employer deems relevant for the position
• At least five years of experience as a business developer in public sector operations or in customer-facing organizations
• Experience as a project manager, preliminary study leader, or assignment leader
• Experience working cross-functionally, close to operations, and with a holistic perspective
• Experience collaborating with other agencies or organizations with different goals
• Competence in needs assessment, requirement specification, as well as benefit calculation and realization
• Experience in change management

Furthermore, you should possess the following skills:

• Be proactive and results-oriented
• Create good collaboration with both internal and external parties
• Be able to communicate information clearly so that others understand
• Be able to handle, and be stimulated by, having many different contact points
• Be structured and able to quickly grasp new issues
• Have good leadership qualities and be able to inspire engagement in others

It is meritorious if you have:

• Experience using AI tools to optimize operations
• Competence in horizon scanning and analysis
• Experience working at a state agency

Other Information

The two positions are fixed-term contracts at 100% until February 28, 2027. One or both positions may be extended.

We typically apply a six-month probationary period.

Start date by agreement.

The positions are located in Sundbyberg.

The application deadline is June 22. We plan to hold interviews continuously throughout the application period, so do not wait to submit your application.

These positions require a security clearance according to the Security Protection Act. As an employee, you may also be mobilized for war service based on the needs of the total defense.

State Service Center We offer you a workplace where you can contribute your skills to services that are close to citizens and agencies. The State Service Center has the mission to make the state more accessible and efficient. We do this by delivering administrative services within payroll, accounting, and e-procurement to other agencies. At our service offices, we provide support and guidance to private individuals and companies regarding matters involving several agencies. As an employee here, you have opportunities for competence development, career development, wellness benefits, and a wellness hour every week. Our operations are conducted with a trust-based culture where all employees are expected to use their potential to the fullest, take responsibility for their contribution to the whole, and contribute positively to the development of the operations. As a state agency, we share a common value base with the entire government administration, the state value base. This means we follow six principles to uphold good governance that is democratic, legally secure, free from corruption, and efficient. Read more about us at https://www.statenssc.se/om-statens-servicecenter/jobba-hos-oss Our operations are located throughout the country. The headquarters are in Gävle. We are also a contingency agency within the economic security sector. Together, we are 1,500 employees. The State Service Center works for a discrimination-free workplace with increased diversity and gender equality. We have chosen our own media channels for our advertisements and decline contact from media and recruitment agencies.