Vacant job

Are you our new face?

We are looking for our next star for our customer reception at the Swedish Customs Administration in Gothenburg

Are you our new employee at Business Services who is passionate about good service? We welcome your application.

The Administration Department within the Swedish Customs Administration is responsible for premises, vehicles, uniforms, office and business services, as well as procurement, finance, security, and preparedness. The department consists of management support and five national units, where Business Services is one of the units.

The Business Services unit consists of just over 30 employees located in various places across the country, primarily in Stockholm, Malmö, and Gothenburg. The unit is led by a unit manager and has a support team consisting of business coordinators, business developers, and three responsible managers in a geographical division: south, west, and east/north.

Business Services manages a portfolio with a Facility Management service offering that includes, among other things, the management of the agency's premises, vehicles, uniforms, protection of property, and service cards. The unit develops, manages, provides, and secures the operational needs for effective and efficient business services. The unit also has important responsibilities related to heightened readiness and special events.

The team in the west consists of 9 employees and an area manager.

About the position

In this role, we are looking for a service-oriented and responsible person for our customer reception. You are our face to the outside world, playing a crucial role in the customer experience where you meet both internal and external customers. The role includes, among other things, handling mail and packages, registering visitors, and other operational as well as administrative tasks.

Are you the one we are looking for?

We are looking for you who have:

• Completed upper secondary education with passing grades in Swedish, English, and Mathematics.
• At least two years of relevant work experience in a service profession.
• Very good knowledge of the Office package.
• Very good ability to communicate and express yourself well in speech and writing in Swedish and English.
• Good habit of independently organizing and planning administrative routines.
• Swedish driver's license, at least class B for passenger car, manual.
• Good physical condition as the work can be physically demanding.
• Swedish citizenship.

It is meritorious if you have:

• Experience of operational purchasing.
• Experience of working with case management systems.
• Experience of mail handling in public administration.
• Experience of working with invoice processing and financial monitoring.

Personal qualities

As an employee at Business Services, you are a person with strong social competence and good teamwork skills, as well as a well-developed ability to meet customers and visitors with different needs and expectations. You are responsible, service-oriented, have integrity, and can work independently within given frameworks and dare to take initiative. Other important qualities are that you can handle multiple tasks simultaneously, prioritize what is essential, and carry them out with good quality. Furthermore, it is important that you are meticulous and have good judgment. You have a flexible attitude and can quickly adapt to changed conditions.

You find your drive and joy in work in providing good and professional service.

We place great emphasis on personal suitability.

We offer you

By working at the Swedish Customs Administration, you have an important job where you contribute to a safe and secure society. We value well-being and learning from each other, and we strive for you as an employee to have a good balance between work and leisure. Here you get secure employment conditions, and our benefits include, among other things, fitness allowances, subsidized medicines, and good holiday and pension conditions.

Other

The group's assignment includes regular business travel with overnight stays, which may also be relevant for this position.

Reference number: TV-2026-12914

Location: Gothenburg.

Employment type: The position is a fixed-term appointment starting immediately until 2027-04-30. Individual salary setting applies.

Start date: As soon as possible

To be considered for employment at the Swedish Customs Administration, you must meet high requirements regarding security and confidentiality awareness, suitability, and adherence to current laws. This means you uphold democratic values and the state values that apply to the Customs Administration's operations. Before a decision on employment is made, you will undergo a drug test. Security screening with register control according to the Security Protection Act is carried out before employment, as the position is placed in a security class. The Swedish Customs Administration is a total defense agency, and upon employment, you may be assigned to wartime duties within the Customs Administration.

The Swedish Customs Administration values the qualities brought to the operations by having an even gender distribution and ethnic diversity.

For more information and application

Information about the position can be provided by the Manager of the Service Area West, Ann-Catrine Gobbato Henningsson, tel. 031-63 39 15. For questions about the recruitment process, you can call the Customs Administration's HR support at tel. 060-67 25 85. Union representatives are for OFR-P/TULL-KUST: Tommy Göthlin 031-63 36 95 and SACO-S at the Swedish Customs Administration: Anneli Mannerbjörk 031-63 37 06.

Your application, accompanied by a personal letter and CV/resume, must be received by the Swedish Customs Administration no later than June 18. You apply via the electronic application form below.

We decline all contact with staffing and recruitment agencies as well as sellers of job advertisements.

The Swedish Customs Administration is a state agency that controls the flow of goods across Sweden's borders. With the vision that only approved goods should pass the border, we prevent illegal goods from entering the country and contribute to a safer society. We simplify trade with other countries and lay the foundation for increased growth and competition on equal terms. The Swedish Customs Administration, founded in 1636, currently has approximately 2,700 employees and is led by Director General Johan Norrman.