Vacant job

Do you want to combine your economic expertise with technology and customer dialogue? Do you thrive on learning new systems and growing alongside a product that is evolving rapidly?

Then you might be the person we are looking for to join our team at Hogia Fastighetssystem in Stenungsund.

As a Customer Service Representative, you will provide qualified support for our cloud-based solutions – primarily our property management system "Din Hyresvärd", but also Hogia's accounting and payroll products.

You handle customer inquiries via phone, email, and our case management system, ranging from user support to deeper troubleshooting and reconciliations. The role requires both an understanding of business needs and an interest in the technical functions of the systems.

Our product is developing rapidly, which means you will continuously build new knowledge and develop your skills over time. In the long run, there is also an opportunity to conduct training and simpler consultations with our customers.

• Guide customers on user and system issues via phone, email, and case management system
• Troubleshoot and analyze economic-related and technical issues
• Stay updated on new features in our cloud solutions
• Contribute to the team's shared knowledge development

• Have relevant education or a few years of work experience within economics
• Enjoy working with problem-solving and customer service
• Have previous experience in similar support services
• Communicate fluently in Swedish and English, both verbally and in writing
• Are curious, technically interested, and want to develop together with our products

If you have experience with Hogia's own accounting systems, or perhaps a property management system, that would be of extra interest to us.

Hogia Fastighetssystem AB is part of the Hogia Group and develops, sells, and maintains system support for the property industry. We provide solutions that can make everyday life easier, more efficient, and more profitable for both property owners and tenants. We are investing heavily in our cloud-based products with the goal of becoming the leading total supplier on the Swedish market.

With modern tools, sharp competence, and a long-term perspective in everything we do, we build smart solutions that make a difference for many users. For us, sustainability is important, whether it concerns our products, premises, or you as an employee. At our company, there are good development opportunities and a balance between work and leisure. We focus on health and offer various training activities, great benefits, and the possibility to work from home a couple of days a week, if needed.

We are conducting continuous selection, and the position may be filled before the application deadline.

If you have any questions, you are welcome to contact Talent Acquisition Specialist, Lina Hedenberg, at 072-401 53 89.

We look forward to receiving your application!