A Job That Counts!

With us, you contribute to a well-functioning society for the public and businesses.

About the Job

Service of process means that we ensure the receipt of process documents from one or more of the Enforcement Authority's operational processes. This is crucial for the recipient's ability to assert their rights.

Your tasks include locating customers to deliver and serve a document. You will be on the move for large parts of the day and will meet many different customers. Often, you will drive to the customer's home or workplace. The documents may include applications, enforcement decisions, or debt restructuring decisions, among others. The role also includes some administrative tasks at the office, such as phone contacts to prepare customer visits and follow-up work to finalize your cases.

You will be part of a section that collectively is responsible for results, planning, and work distribution. This is done in dialogue with the section manager who supports you and the workgroup in achieving the section's goals. To provide the best conditions for customer meetings, there will regularly be working hours in the evenings and on weekends.

Everyone working at the Enforcement Authority contributes to the fight against crime. Your tasks include identifying and preventing attempts at criminal activity and notifying other authorities of suspected crimes.

About You

As an employee at the Enforcement Authority, you are expected to live up to our employee policy.

Employee Policy (https://www.kronofogden.se/jobba-hos-oss/medarbetarpolicy)

You take initiative, are engaged, and take responsibility for achieving goals. You contribute to the development of the business and help your colleagues succeed. You treat others with respect, kindness, and actively listen to others while showing a positive attitude.

You work result-oriented, show decisiveness, and focus on what needs to be achieved. You are stable and trustworthy when meeting people in vulnerable situations. You communicate easily and pedagogically when interacting with customers. You have analytical skills that allow you to see connections and find the most effective solution. You adapt to the circumstances and the changes that occur.

Your Qualifications:

• High school diploma
• Driver's license for a manual transmission vehicle and good driving experience
• Good IT skills and experience working with various IT systems
• Good ability to express yourself in Swedish, both spoken and written
• Current experience in answering questions and conveying information concisely and pedagogically in direct customer interactions.

It is desirable that you have relevant work experience in handling contacts with people in difficult life situations.

About Us

The Enforcement Authority is a government agency with an important mission. We work closely with people in vulnerable situations. We help those who have not been paid and guide those who need to pay. We provide citizens and businesses with information and good service so they can make long-term and sustainable decisions. This requires knowledge, decisiveness, care, and courage. We contribute to a well-functioning society for the public and businesses – a society where debts and other claims are established and collected in a legally secure manner.

With us, you can expect challenging tasks that are also developing for you. When you leave work at the end of the day, you can be sure that you have done something that truly counts – both for others and for yourself.

Good to Know

The employment is permanent and begins with a six-month probationary period. You will be employed as a Process Server. Working hours are distributed during the day, evenings, and weekends. The Enforcement Authority offers the possibility of remote work by agreement with the employer.

Working in the government means you adhere to the government values. There are also special requirements for judgment, security awareness, and compliance with applicable laws. We ask questions during the interview about any previous criminal activity and shortcomings in previous employment. For final candidates, these questions are also posed to references. We also collect information about debts registered with the Enforcement Authority, bankruptcy, and business prohibitions. The information obtained is weighed in the overall assessment of your suitability for the position.

Employment with us may involve placement in a security class. A security review with a background check according to the Security Protection Act (2018:585) may therefore be conducted before a hiring decision is made. For some of our tasks in security class, Swedish citizenship is required.

When you apply, please attach your CV. We do not use cover letters in our recruitment processes, so please do not include one in your application.

Get to know us better by following us on LinkedIn (https://www.linkedin.com/company/kronofogdemyndigheten/) and visiting our website.

Welcome with your application by 2026-03-12!

We collaborate with the Swedish Tax Agency in our recruitments, which means that the Tax Agency's HR department will handle your application.

The Enforcement Authority uses the government framework agreement for advertising mediation. We kindly ask for no calls from advertising mediators or salespeople.