Vacant job

Are you a responsible and service-oriented person looking for a new challenge? We are currently looking for a part-time Norwegian-speaking Customer Success representative who wants an exciting assignment alongside their studies. Apply today as we are conducting rolling selection!

About the role

As a student, you now have the opportunity to work part-time in a flexible and educational role that fits perfectly alongside your studies. Here you get the chance to develop in a supportive and positive team that always strives to lift each other up. You start your journey with a structured onboarding, where you get to combine practical exercises and theory to quickly get up to speed with the work.

In your role, you will focus on creating a smooth and positive experience for the company's customers. During the initial period, you will receive a thorough introduction to their systems and routines through both theory and practical exercises. Your daily routine will be varied and may include handling chats, phone calls, emails, complaints, and order management. This is a role where you truly make a difference for customers while gaining experience that is valuable for the future.

We are looking for someone who

• Is studying a post-secondary education at least 50% for at least 1.5 years to come
• Has previous work experience in customer service or service work
• Has good computer skills
• Can communicate and write fluently in Norwegian and English, as this is required in daily work

It is an advantage if you

• Are accustomed to working in systems such as Navision and Zendesk

To succeed in the role, you have the following personal qualities:

• Responsible
• Helpful
• Trustworthy

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.