About Avarn Security

Do you want to work in a monitoring center with a large number of camera installations and various service/on-call assignments? Our goal is to constantly stay at the forefront, lead development, and contribute to a safe and stable operation for our customers. An effective monitoring center is characterized primarily by short response times, quick alarm handling times, and a pleasant and professional approach. Avarn Security is now looking for monitoring operators for full-time and part-time positions!

Job Responsibilities

As an operator, you will work in a monitoring center that is staffed 24/7, all year round. You are the first point of contact for customers, security personnel, alarm installers, police, and other authorities. The role includes receiving, assessing, and relaying alarm events as well as handling fault reports. You will interact daily with many different people via phone and work in several computer-based systems to manage alarms, calls, and video surveillance. The work is characterized by a fast pace, varying challenges, and a dynamic work environment. Your contribution will be crucial in creating safety for our customers, our field colleagues, and society at large. On behalf of the customer, you will receive various types of alarms, such as assault, burglary, fire, elevator, and operational stop alarms. We protect the customer's assets, and as an operator, you will be the spider in the web nationally.

In addition, the following tasks are included:

Monitoring and management of cameras
Administration of instructions
Surveillance of public areas and properties
Relaying deviations and events to relevant parties
Continuous contact and feedback to the customer

The position includes direct reporting to the operations manager.

This is a permanent position (we apply a 6-month probationary period) for full-time with day/evening shifts.

The work shifts are scheduled for 12 hours with a 2-5 schedule during the day and a 5-4 schedule at night.

Location: Bredden, Upplands-Väsby

Qualifications

The role of an operator entails significant responsibility and places high demands on your ability to act professionally in all situations. You need to be socially skilled, have good multitasking ability, and be technically knowledgeable and meticulous. The work requires you to make independent decisions when the situation demands it. Previous work experience as an operator or in security is an advantage.

You are expected to maintain a high level of service towards the customer's staff, suppliers, and other functions within Avarn, where a professional approach and good communication skills are crucial. Given that the work requires high social competence, good language skills in Swedish are of great importance.

You should be able to meet each individual with commitment, respect, and a solution-oriented approach. We are looking for someone with high personal integrity, natural authority, and the ability to act independently.

To qualify for the position, you need to meet the basic requirements:

Documented experience working as an alarm operator/security operator
Fluent Swedish in speech and writing
Computer skills - Office package
Previous experience handling multiple cases simultaneously in various technical systems.
Good English in speech and writing

Additionally, you must be unpunished*, drug-free, have a well-organized economy, and maintain good health and physical fitness to be employed at Avarn Security.

It is advantageous if you are a trained security guard, but it is not a requirement. If you are not trained, it is beneficial if you can complete a nine-day security guard basic training (Vu1) in the near future.

We value diversity and inclusion and actively work towards a more equal work environment. Since women are underrepresented in our industry, we welcome more applications from women, but of course, we welcome all qualified candidates regardless of gender.

*All personnel at an authorized security company must be approved in terms of legality, civic reliability, and suitability. For the approval authority's assessment of a person's legality and civic reliability, information in the criminal record or suspicion register or processed by the Security Police under the law on police handling of personal data within the area of criminal data law will be obtained.

Information about the process

Welcome to apply for the position through our system where you attach your CV and answer a number of selection questions. Application deadline: 2026-02-10. Apply for the position through our website – not via email.

We apply skills tests as a step in the recruitment process. Selection is ongoing, so do not wait with your application! You will receive more information via email, so keep an eye on your inbox (including spam).

Our Offer

We are the complete security player in the market, which enables us to be leaders in the industry for our customers and provides good development opportunities for you as an employee.

You will be an important representative for the public and our customers. Therefore, it is essential for us to create an inclusive work environment where all our 8000 employees feel that responsibility, care, and collaboration are promoted. We take workplace safety seriously and work on continuous improvements. We apply salary setting according to collective agreements.

Avarn Security cares about ensuring that you as an employee have a secure life situation and sustainability in working life. Therefore, all new employees are offered a free one-year insurance solution that includes, among other things, health and accident insurance, life insurance, and child and youth insurance.

Avarn Security has received the award as a Career Company due to our strong commitment to employee well-being and development. By creating an inclusive and diversity-promoting corporate culture, Avarn Security gives its employees the opportunity to thrive and grow in their roles. The company values competence and offers continuous education, making us an attractive employer for those seeking an exciting career in the security industry.