Vacant job

Are you looking to develop within the insurance industry and work in a meaningful and service-oriented role? We are now seeking an insurance administrator to join our team in central Stockholm! Here you will have the chance to contribute to secure customer solutions and be part of an engaged team focused on customer service and administration.

About the role of insurance administrator in Stockholm

In the role of insurance administrator, you will work with administration, processing insurance cases, and daily contact with customers, partners, and colleagues. You are an important link in delivering high service and contributing to smooth processes within the insurance area. The work involves both independent tasks and teamwork.

Responsibilities in insurance administration and customer contact

• Process and administer insurance cases from start to finish
• Provide service and advice to customers via phone, email, and digital channels
• Receive and register new insurance applications and update customer information in the system
• Collaborate with internal and external parties to ensure quality in processing
• Follow up and provide feedback to customers regarding ongoing cases
• Participate in the development and improvement of internal processes and routines

Your profile – qualities and experiences we seek in an insurance administrator

• High school diploma, preferably with a focus on economics, administration, or similar
• Interest in insurance, administration, and customer service
• Good knowledge of Swedish and English, both spoken and written
• Experience using digital systems and managing documentation
• Structured, detail-oriented, and solution-focused in your work approach
• Strong service mindset and good collaboration skills

Preferred experiences for insurance administrators in Stockholm

• Experience in insurance management, administration, or a similar customer-facing role
• Knowledge in banking, finance, or other regulated activities
• Experience with customer contact, case management, or working in business systems

We offer you

• An inclusive workplace with supportive colleagues and a good atmosphere
• Opportunities to develop within the insurance industry and broaden your skills
• A central role in a stable company with long experience
• Location: Stockholm, central premises with good communication
• Scope: Full-time, 37.5 hours workweek, office hours Monday–Friday
• Employment: The role is a direct recruitment, and you will be employed by our client.

Are you meticulous, responsible, and enjoy providing service to others? With us, you will develop in your professional role and contribute to satisfied customers. Apply today and become our next insurance administrator in Stockholm!

If you have questions about the position, please contact our consultant manager Ellinore Pereira at [email protected]

Warm welcome with your application!