Vacant job

At the Swedish Migration Agency, we are about 6,000 people working on one of the major societal issues of our time, dealing with tasks that affect people's lives and futures. Our work is truly important!

We are looking for a team leader for the service unit North/West, located in Gothenburg.

The service units are present in all regions and in the cities of Stockholm, Gothenburg, Malmö, and Norrköping, and our mission is to support the operations in matters concerning service and security in administrative premises, detention centers, and in the future also collective housing.

As a team leader in the service unit, you will work on issues that support the operations and are influenced by what happens in our environment. We offer a dynamic environment where continuous improvements, follow-up, and development are in focus. With us, you will encounter various issues ranging from physical premises security to service and procurement.

The North/West service unit covers a geographically large area, with employees placed and working in Gothenburg, Umeå, and Boden.

What does a team leader do?

As a team leader, you represent the employer and support the immediate manager in the operational management work of the unit. This means that you allocate resources and prioritize tasks as needed after consultation with the manager, coordinate and follow up on the unit's daily work, and report continuously to the unit manager. Through a coaching approach, you guide the employees. You will also participate and represent the service unit in projects and other forums that the North/West service unit is involved in.

Together with the unit manager, you coach the unit towards achieving goals and ensure that standards and routines are followed. This includes systematic and regular feedback to employees. You drive the work of continuously improving methods, routines, and working practices and collaborate with other operations both within the section and the Migration Agency as a whole to achieve the best results.

Who are you?

We are looking for someone who is confident with good self-awareness and can distinguish between the personal and the professional. You have clear values and the ability to think conceptually about issues from an ethical perspective. You have good collaboration skills and are attentive, creating contacts and maintaining relationships. As a leader, you motivate others and create engagement and participation while showing judgment in statements, actions, and decisions.

In our work as civil servants, there are also high demands for judgment and a strong awareness of security and confidentiality. We place great importance on personal suitability.

You who apply have

• A university education of at least 120 credits with a legal, social science, or behavioral science orientation, or other education combined with relevant and current experience for the role
• Experience in customer service and customer meetings
• Experience in leading and developing groups and individuals
• Very good communication skills and express yourself well in speech and writing in Swedish and English
• Good knowledge of the Office package
• Swedish citizenship
• Driving license B

It is meritorious if you have

• Leadership training
• Several years of experience as a team leader within the Migration Agency or other government operations
• Experience in coaching leadership
• Current experience from the issues that the service unit works with within the Migration Agency or equivalent operations in another government authority
• Experience of working in public operations
• Knowledge of conversation methodology
• Experience in leading change
• Knowledge of the Migration Agency's various processes
• Knowledge of record-keeping

Security screening with background checks according to the Security Protection Act (2018:585) will be conducted. Based on this, there is a requirement for Swedish citizenship. Employment is contingent upon a successful security screening.

Information

Employment type: Special fixed-term employment, until 2025-12-31
Working hours: Office working hours
Location: Gothenburg, travel to other locations of the service unit may occur
Start date: 2025-02-01 or by agreement
Remote work: There is some possibility for remote work
Employment benefits: Read about our employment benefits here (https://www.migrationsverket.se/Om-Migrationsverket/Jobba-hos-oss/Vart-uppdrag-och-arbete.html)

Welcome with your application documents by January 31, 2025. We accept your application via our recruitment system.

About the recruitment process

For us, it is important that all skills in the labor market are utilized. We therefore welcome all applicants and strive for a balanced gender distribution and diversity. As a government agency, we recruit based on merit and ability. You can read more about what this means at this link (https://www.arbetsgivarverket.se/jobba-statligt/fragor-och-svar/Hur-ser-rekryteringsprocessen-ut-for-statliga-jobb/).

We use selection questions during the application. Please answer them as thoroughly as you can as your responses are important for whether you qualify to proceed in the recruitment process. In some recruitments, we also use tests to assess how well your skills match the position you are applying for. At a possible interview, you may also be asked questions related to security.

If you wish to contact union representatives, contact details for Saco-S, Seko, and ST can be found at the bottom of the page Job vacancies and expressions of interest (https://www.migrationsverket.se/Om-Migrationsverket/Jobba-hos-oss/Lediga-jobb-och-intresseanmalan.html) on migrationsverket.se.

To work at the Migration Agency, you need to have the right to reside and work in Sweden on one of these grounds: Swedish citizenship (requirement for certain positions), Nordic citizenship, EU citizenship, or permanent residence permit.

If you have protected personal information or other information that you consider to be sensitive, please contact [email protected] (mailto:[email protected]) before you submit your application, and we will tell you more about our security procedures.

Read more about personal data here. (https://www.migrationsverket.se/Om-Migrationsverket/Vart-uppdrag/Personuppgifter.html)

The Migration Agency's recruitments are conducted entirely by ourselves or by contracted suppliers. We therefore ask not to receive phone calls and emails from recruitment companies and advertisement sellers.