Vacant job

SJR is now looking for a Pension Administrator for our client in the insurance sector. This is a full-time consultancy assignment starting as soon as possible, where you are employed by SJR and work as a hired consultant at our client for a period of six months. After that, there are very good opportunities for extension or an offer of direct employment with the client. At the office, right in central Stockholm, you will be met by a warm and family-like work environment where quality and professionalism characterize both the culture and the daily work.

About the role

As a Pension Administrator, you are responsible for the onboarding process and ensure a smooth and efficient handling of pensions for our client companies. You work with a wide variety of customer cases and provide support both via phone and through case management systems. In the role, you handle administration and support related to occupational pensions and other collective agreement benefits, ensuring that everything is handled correctly and efficiently for our customers.

Your professional attitude and good social skills are crucial for contributing to high customer satisfaction. You will become part of an engaged team within Pension Service, where specialists and generalists collaborate to create a pleasant work environment and deliver high-quality service. Our client is in an exciting development and digitalization phase with a focus on creating smarter and more efficient ways of working. Therefore, it is important that you have a strong interest in systems and are driven by developing processes that simplify and secure the quality of administration.

Responsibilities

• Handling of customer cases related to payments, premiums, collective agreements, pensions, and salaries.
• On-boarding of new customers and ensuring a smooth insurance and pension administration.
• Support and guidance to customers via phone and case management systems.
• Development and efficiency improvement of administrative processes to enhance quality and user experience.

Suitable background

To succeed in the role, we would like you to have a university education in economics or equivalent. You have at least 1-2 years of relevant work experience within pension or insurance administration, and you have broad system competence as well as an interest in technology/systems and good experience as an Excel user. You have communicative skills with very good knowledge of both Swedish and English, both spoken and written.

Personal qualities

As a person, you have high social competence and a curious and accommodating approach. Furthermore, you are a driven and curious person with a thick skin and you are used to leading yourself. Thanks to your pleasant manner and communicative skills, you easily build good relationships and you really enjoy developing and helping both customers and colleagues.

What we offer

We offer an exciting role in a growing organization with good development opportunities and a collegial atmosphere.

About the company

Our client is an established company in the insurance industry that is at the forefront when it comes to digitalization and customer service.

Application

For more information about the role, you are welcome to contact Atena Kamaliha. We are interviewing continuously and the position may be filled before the application deadline. The last day for applications is 2026-08-16.

We look forward to receiving your application!

Consultant at SJR

Working as a consultant at SJR means becoming part of a dedicated organization with the competence to give you perfect conditions to develop both within your professional role and on a personal level. You get access to our large network of interesting companies and clients, and thus a unique opportunity to take your career to the next step.

We at SJR care about our staff and with us, you get a long-term partner that gives you security and support. We are sensitive to your needs and you will have a close relationship with your consultant manager who supports you in your development.