Vacant job

Digitalization Department, Applications Section

The Office of the Prime Minister's Cabinet (Regeringskansliet) is in the midst of a comprehensive digital transformation. Driven by innovation, we are developing digital working methods, collaboration models, and solutions that make our daily lives easier and more efficient.

Our mission is unique. We are helping to build part of Sweden's digital backbone, and our services are used within the Office of the Prime Minister's Cabinet and at over 100 Swedish diplomatic missions worldwide.

We are now taking the next step and strengthening our team with an experienced BMC Helix specialist.

About the role:

The role involves administering, developing, and optimizing the BMC Helix ITSM platform. You will act as a technical expert during incidents and troubleshooting, as well as in larger change initiatives.

You will also participate in various projects and collaborate with different area specialists to streamline our internal processes using the ITSM platform.

You will contribute to cost optimization of the ITSM environment and to the administration of the shared technical operations environment at the Office of the Prime Minister's Cabinet.

We are in an exciting phase with great opportunities ahead within the ITSM team. Based on the modern ITSM platform BMC Helix, we plan to develop new features and capabilities that support and streamline the internal processes of the Office of the Prime Minister's Cabinet.

Read more about our operations at http://www.regeringen.se/ (http://www.regeringen.se/)

Your background:

Formal requirements

• University education with an IT focus or equivalent experience in a relevant field
• Previous work experience in a government agency or large organization
• Experience in technical administration of the BMC Helix ITSM platform
• Experience in report generation for BMC Helix ITSM
• Knowledge of the modules: Incident, Work Order, Problem, Change, Knowledge, and Asset
• Knowledge of: AR System (ARS) development, Developer Studio, Workflow (Active Links, Filters, Escalations), API integrations (REST/SOAP)
• Basic SQL knowledge
• Very good proficiency in Swedish and English, both spoken and written

Experience with integration platforms and Atrium Integrator is also considered an advantage.

Your personal attributes

As a person, you have a holistic view and collaborate for the benefit of the organization. You contribute your own perspective and competence, are open to others, and bring ideas and new approaches to improve and develop the business and your own skills.

You are unpretentious and willing to adapt if needs and direction change. Furthermore, you are communicative and can hold dialogues with various types of stakeholders, both technical and non-technical.

The Office of the Prime Minister's Cabinet's employee criteria are holism, development, and results. Everyone working at the Office needs to have a holistic view and collaborate for the benefit of the organization. You are expected to contribute your perspective and competence and be open to others. You will bring ideas and new approaches to improve and develop the business and your own competence. You are results-oriented in your actions and adapt when needs and direction change.

Read more at https://www.regeringen.se/jobba-hos-oss/att-arbeta-i-regeringskansliet/medarbetarskap-och-ledarskap-i-regeringskansliet/ (https://www.regeringen.se/jobba-hos-oss/att-arbeta-i-regeringskansliet/medarbetarskap-och-ledarskap-i-regeringskansliet/)

Other information

The position is a permanent employment starting with a six-month probationary period. Start date by agreement.

The position is security-classified, and a security investigation with register check will be conducted before a decision on employment is made. You must be a Swedish citizen, but may have a foreign background.

Welcome to a developmental role in the center of the action!

Does this sound interesting?

If you want to know more about the job and what we offer, contact Robert Waller, who is the Section Head. You are also welcome to contact recruitment specialist Filip Ristov for questions regarding the recruitment process.

Union contact persons are Johan Strokirk for Saco and Jan Wahlström for ST. You can reach all of them via the Office of the Prime Minister's Cabinet switchboard, 08-405 10 00. We are happy to receive calls from you if you are interested in the job, but we decline calls from those selling advertising and recruitment services.

Please send your application no later than August 10, 2026.

The mission of the Office of the Prime Minister's Cabinet is to support the Government in its work to steer Sweden and realize its policies. Here, 4,800 people work, of whom 600 are abroad. The Office welcomes applicants with different backgrounds and experiences. We see equality and diversity as a strength and asset, and we actively work to be a workplace free from discrimination. The Administration Department is responsible for cross-agency issues such as change and renewal work, economy, employer issues, competence supply, communication, security, IT, library, archives, and registry, as well as for the shared services in the Office of the Prime Minister's Cabinet.