Vacant job

About the role
Do you want to become part of an engaged and service-oriented team? As a Service Manager at E-Way, the popular service center in Skärholmen Centrum, you will be the face of the company and create positive experiences for visitors, customers, and employees.

With a professional and warm approach, you ensure that every visit is as smooth and pleasant as possible. You offer help with everything from simple tasks to more advanced services – always with the customer experience in focus. In this role, you work both administratively and physically to deliver high-quality service!

Your main responsibilities:

• Handle mail and parcel distribution
• Work in a logistically efficient manner
• Welcome and guide visitors
• Manage contact with suppliers and freight companies
• Be responsible for service cases and daily administration
• Contribute to the development and improvement of the service offering

We are looking for someone who:

• Has a natural sense for service and customer interaction
• Is flexible, self-motivated, and enjoys both physical and administrative tasks
• Has good communication skills and is attentive to different needs
• Enjoys taking responsibility and being involved in developing working methods
• Has experience with parcel handling and/or logistics (preferred)

Requirements for the position

• Fluent in Swedish and English
• Previous experience in service
• Comfortable with the Microsoft Office suite
• Completed upper secondary education

What we offer:

• A friendly and supportive community
• Fixed monthly salary according to agreement
• Health allowance of 3,000 SEK/year
• Benefits according to collective agreement

About the employment
Type of employment: Fixed-term until the end of December
Full-time equivalent: 80%
Start date: According to agreement
Working hours: Monday to Friday 10:00–17:00

About Middlepoint
We know that a personal and positive approach is the foundation of a good service experience. With care and hospitality as our guiding principles, Middlepoint has delivered high-class workplace and front desk services since its inception in 2009. We are ISO-certified in quality (9001), environment (14001), and occupational health and safety (45001), and are a wholly-owned subsidiary of Coor. Through carefully and thoughtfully selected employees, we create welcoming environments where we can focus on all details and make that little extra. At Middlepoint, the customer is at the center.

Are you eager for a challenging and truly fun opportunity? Send us your CV and cover letter.

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Kind regards,
Middlepoint