Receptionist, telephone operator salary

  1. Salary statistics
  2. Receptionist, telephone operator salary
Image that illustrates Receptionist, telephone operator

Receptionist, telephone operator salary

31 300 SEK

Office receptionists

Latest available salary statistics are for 2025. Compare average pay, salary range and related job listings.

27 200 - 34 600 SEK / month

Women earn 105% of what men do.

Administration, ekonomi

Average salary 31 300 SEK/month Monthly gross salary
Salary range 27 200 - 34 600 SEK Latest available range Data year 2025 Latest published dataset

Related tools

Calculate take-home pay for Receptionist, telephone operator 31 300 SEK/month prefilled Calculate gross salary for Receptionist, telephone operator Start from net pay More salary pages Browse more roles Open jobs for Receptionist, telephone operator 292 matching jobs in Administration, ekonomi

Jump to

Salary trend About the role What does a Receptionist, telephone operator do? – Tasks and work environment Salary development over time Receptionist, telephone operator salary – comprehensive overview Open jobs Related occupations About the data FAQ

Salary progression Receptionist, telephone operator

Average salary 31 300 kr
Males 30 000 kr
Females 31 500 kr
1 Likes 0 Comments 292 Vacant jobs ->

What does a Receptionist, telephone operator do? – Tasks and work environment

Receptionists and telephone operators are often the first point of contact for visitors and callers to companies, authorities, or organizations. Tasks include welcoming and guiding visitors, handling incoming calls, managing reservations, and performing simple office duties such as mail handling and registration. The profession requires good service skills, accuracy, and the ability to quickly resolve problems or questions. The work environment is typically office-based and can vary from quiet workplaces to reception areas with high activity and many visitors simultaneously.

Salary development over time

The salary for receptionists and telephone operators has steadily increased in recent years. In 2022, the average salary was 28,600 SEK per month, rising in 2023 to 30 600. In 2024, the average salary has reached 31 300, which is approximately a 7% increase over three years. This development reflects general salary adjustments in the service sector, as well as an increased focus on service professions and work environment. Despite this, salary growth is somewhat below the national average for similar professions, which can be explained by an oversupply of labor and limited career progression within the profession. Women have experienced slightly stronger salary development than men, which is reflected in women earning 105% of men's salaries within this group.

Receptionist, telephone operator salary – comprehensive overview

  • Average salary: 31 300 SEK/month
  • Lowest salary: 26,400 SEK (men), 28,000 SEK (women)
  • Highest salary: 33,900 SEK (men), 33,600 SEK (women)
  • Hourly wage (average): 184 SEK
  • Gender differences: Women earn 105% of what men do
  • Regional differences: Salaries may vary depending on region and sector

Education and qualifications

To work as a receptionist or telephone operator, a high school diploma is generally required, often with a focus on administration or service. Many employers also value experience from similar roles, good IT skills, and language skills. There are opportunities to supplement with shorter vocational courses and certifications to increase competitiveness.

  • High school diploma: Hotel and Tourism program or Economics program (3 years)
  • Certifications/courses: Receptionist training via adult education or YH (6–12 months)
  • Internships: Work placements during education or summer jobs
  • Prerequisites: Good knowledge of Swedish and English, customer service experience
  • Tips for choosing: Education focusing on service, communication, and digital tools increase employability

Many receptionists and telephone operators develop strong networks and valuable insight into various organizations, making the profession an excellent stepping stone for further careers in administration, HR, or customer service.

– statsskuld.se

Common benefits and compensations

Receptionists and telephone operators are often offered benefits such as wellness allowances, subsidized lunches, pension contributions, and access to employee discounts and training. Flexitime and part-time work options are common, especially in larger organizations.

Competition and challenges

The job market for receptionists and telephone operators is characterized by high competition and an oversupply of applicants, according to the latest forecast from the Swedish Public Employment Service. The number of available positions is relatively high, but demand for the profession is expected to decline over the next five years. Digitalization and automation of certain tasks increase the requirements for technical skills and language proficiency. To stand out in the job market, relevant education and proven service skills are essential.

Tips for those who want to become a receptionist, telephone operator

To succeed as a receptionist or telephone operator, it is helpful to be communicative and genuinely interested in service, as the profession involves daily contact with many different people. Good organizational skills make it easier to manage multiple tasks and stay organized even in stressful situations. Flexibility is valuable, especially when tasks vary throughout the day and new challenges arise unexpectedly. Being solution-oriented helps when problems need quick handling, and accuracy ensures that information and bookings are always recorded correctly. Finally, patience and friendliness are crucial for creating a positive first impression and building long-term relationships internally and externally.

Key facts about Receptionist, telephone operator

  • Education level: High school diploma, often supplemented with shorter vocational training
  • Work environment: Office-based, often in reception or telephone switchboard
  • Typical employment type: Full-time, but part-time and hourly positions are common
  • Demand: Oversupply of labor, 758 job openings in the profession
  • Special skills: Language skills and digital competence are highly valued

Career paths and future prospects

After a few years of experience as a receptionist or telephone operator, opportunities open for more qualified administrative roles, such as administrator, office assistant, HR assistant, or customer service representative. Some choose to further their education in personnel administration or event planning. According to the Swedish Public Employment Service, demand for office receptionists is expected to decrease nationally over the next five years, which may increase competition for available positions. Those wishing to develop within the profession should focus on further training and specialization, such as in languages or IT systems.

Frequently asked questions about Receptionist, telephone operator

  • What is the average salary for a Receptionist, telephone operator?
    - The average salary is 31 300 SEK per month.
  • Are there salary differences between men and women?
    - Yes, women earn 105% of men's salaries within the profession.
  • What education is required to become a receptionist or telephone operator?
    - A high school diploma with a focus on administration or service is most common, often complemented by shorter vocational training.
  • What are the future prospects for the profession?
    - The forecast shows limited job opportunities and a surplus of applicants. Demand is expected to decrease.
  • What personal qualities are important?
    - Service orientation, communication skills, accuracy, and flexibility are especially important.
  • What benefits are common?
    - Wellness allowances, subsidized lunches, pension contributions, and opportunities for professional development are often offered.
  • What is the work environment like?
    - The work is office-based and can involve both calm periods and very intense ones.

Richard Andersson

Richard Andersson - 2025-10-22 14:01:28

Occupation
Who has the highest salary?
The highest salary for a Receptionist, telephone operator is 34600 kr. This salary belongs to a man working in the Government sector with a high school education, 3 years. The highest salary for a woman in this profession is 34500 kr.
Who has the lowest salary?
The lowest salary for a Receptionist, telephone operator is 27200 kr. This salary belongs to a woman also working in the Municipal sector. The lowest salary for a man in this profession is 27900 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 104% 24800 kr 25800 kr
25-34 105% 29600 kr 30600 kr
35-44 92% 31800 kr 32300 kr
45-54 106% 33900 kr 34500 kr
55-64 33700 kr 34300 kr
65-68 33800 kr 34500 kr
Snitt 105% 30500 kr 31300 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
Register an account before you can comment

To write a comment you need to create an account.

Default Avatar

About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Receptionist, telephone operator has the SSYK code 4225, which we use to match against the SCB database to obtain the latest salary statistics.

Search salary statistics for occupation
8000 kr
90000 kr
Vacant jobs
Show more
Similar occupations

Compare salary, work tasks and job outlook in adjacent occupations to find roles with similar skills or pay levels.

  • Read more about working as Municipal auditor

    Municipal auditor salary

    Average salary: 51 000 SEK/month • Administration, ekonomi

    Auditors etc.

    Compare with Receptionist, telephone operator

    Wed, 24 Jun 2026 - 05:48
  • Read more about working as Clerk, operator

    Clerk, operator salary

    Average salary: 32 300 SEK/month • Administration, ekonomi

    Telephonists

    Compare with Receptionist, telephone operator

    Wed, 24 Jun 2026 - 01:25
  • Read more about working as Personalman

    Personalman salary

    Average salary: 51 400 SEK/month • Administration, ekonomi

    Personnel and HR specialists

    Compare with Receptionist, telephone operator

    Wed, 24 Jun 2026 - 05:56
  • Read more about working as Consultant, HR

    Consultant, HR salary

    Average salary: 51 400 SEK/month • Administration, ekonomi

    Personnel and HR specialists

    Compare with Receptionist, telephone operator

    Tue, 23 Jun 2026 - 04:46
  • Read more about working as Financial consultant

    Financial consultant salary

    Average salary: 75 500 SEK/month • Administration, ekonomi

    Financial analysts and investment advisors etc.

    Compare with Receptionist, telephone operator

    Tue, 23 Jun 2026 - 17:59
  • Read more about working as Cashier, unemployment insurance fund

    Cashier, unemployment insurance fund salary

    Average salary: 36 400 SEK/month • Administration, ekonomi

    Social insurance officers

    Compare with Receptionist, telephone operator

    Wed, 24 Jun 2026 - 05:55
Latest posts
  • Promocode - Discount code for Smartphoto

    Promocode

    Discount code for Smartphoto

    Mon, 22 Jun 2026 - 12:00
  • Public Opinion - Novus Opinion Poll 2026-06-17 – Social Democrats Lose

    Public Opinion

    Novus Opinion Poll 2026-06-17 – Social Democrats Lose

    Wed, 17 Jun 2026 - 09:35
  • National Debt - National Debt – Level, GDP Share, and Development to 2026

    National Debt

    National Debt – Level, GDP Share, and Development to 2026

    Mon, 8 Jun 2026 - 09:59
  • Inflation - Inflation May 2026 – KPIF Rises to 1.5 Percent

    Inflation

    Inflation May 2026 – KPIF Rises to 1.5 Percent

    Thu, 4 Jun 2026 - 08:30
  • Tips - Create a Professional Website with AI - That's Why I Built Deffe.com

    Tips

    Create a Professional Website with AI - That's Why I Built Deffe.com

    Tue, 19 May 2026 - 22:28
  • Municipality -

    Municipality

    Tue, 19 May 2026 - 00:35
Salary, Taxes, and Fees
Net salary 31 390
Net salary
31 390
Taxes
11 718
Fees
12 582

With our Swedish tax calculator, you can easily calculate your after-tax income (net salary).

Swedish Church Member

* Updated with 2026 taxes

Explore more topics

Continue exploring Statsskuld.se

Hand-picked next steps that connect calculators, public data and articles.

Latest articles