Receptionist, telephone operator salary

Salary and Work for Receptionist, Telephonist

As a receptionist or telephonist, you play a key role in many organizations. The profession involves being the face of the company and the first point of contact for visitors and incoming calls. According to the latest statistics, the average salary for a receptionist or telephonist is 29 500 SEK per month. Interestingly, women earn slightly more than men in this profession, with an average salary of 29 500 SEK compared to men's 29 600 SEK. This means that women earn 100% of what men do.

Job Duties for Receptionist, Telephonist

A receptionist or telephonist often works by welcoming visitors, answering phone calls, and handling emails. Other common tasks include booking meeting rooms, preparing conference rooms, managing mail, and sometimes providing administrative support. The job requires good communication skills, a service-oriented approach, and the ability to handle multiple tasks simultaneously.

Education and Qualifications

Usually, to work as a receptionist or telephonist, no formal education is required, but a high school diploma is typically a minimum requirement. Experience in service-related jobs and good IT skills can be advantageous. Many employers also offer internal training to enhance your skills and adapt to the company's specific needs.

Requirements to Get a Job in the Field

According to the Employment Service, job opportunities for office receptionists are limited, and the recruitment situation is characterized by an excess. Over the next five years, demand for these positions is expected to decrease compared to today. This means that competition for jobs can be tougher, and it may be advantageous to have additional qualifications or experience in the field.

Salary Development

The average salary for receptionists and telephonists has increased from 28 600 SEK to 29 500 SEK since the last measurement. This indicates a positive salary development in the profession, which can be an encouraging factor for those considering a career in this area.

Possible Benefits

Some employers offer various benefits for receptionists and telephonists. This may include paid training, subsidized lunch, wellness benefits, or access to the company's gym. It is always a good idea to inquire about any benefits during a job interview.

Working as a receptionist or telephonist can be a rewarding career for those who enjoy interacting with people and handling administrative tasks. Despite the competitive job market, there are opportunities for those who are well-prepared and have the right attitude.