Vacant job

As an administrator with us, you step into a central role where you make everyday operations run smoothly.

We are looking for you who wants to become part of our backoffice team in Västberga. Here you will become an important part of Region Stockholm and work closely with customers, salespeople, and transport managers. With many contact points and significant responsibility, you keep the daily flow together, ensure efficient processes, and contribute to developing our working methods.

You will have a varied role where you independently plan, prioritize, and structure your work. You handle invoicing flows, analyze customer statistics, and act as an advisory partner in matters concerning invoicing and reporting. Through your daily dialogue with customers and internal functions, you identify and handle discrepancies, drive cases forward, and contribute to efficient processes and high quality in delivery.

You become part of a team with engaged colleagues within administration and customer service, reporting to the administrative manager. The group consists of a dynamic mix of junior and senior employees who value knowledge sharing and collaboration.

• Handle invoicing flows in the system, including monthly, quarterly, and annual invoices.

• Produce statistics and feedback reports for our customers. (We work among other things with municipalities, government agencies, property owners, and housing associations.)

• Handle cases related to invoicing and statistics via our case management system as well as by phone.

• Investigate discrepancies, troubleshoot, and collaborate with other departments to find solutions.

• Have daily contact with customers regarding questions about invoicing, statistics, and contracts.

• Support customer service when needed, for example during periods of high workload.

• Work systematically in our systems to ensure quality, follow-up, and efficient workflows.

• Contribute to the development of routines, processes, and working methods together with the team.

We are looking for you who is structured, responsible, and thrives in a role with many contact points and parallel tasks. You have the ability to create overview, prioritize correctly, and ensure deadlines are met – even when conditions change. Since you have daily contact with both external and internal parties, you are confident in your communication and easily adapt your message to the recipient and situation.

You are analytical and meticulous, with an eye for detail and the ability to quickly detect discrepancies. With a solution-oriented and proactive work approach, you take responsibility for driving cases forward and finding sustainable solutions. Furthermore, you thrive in an environment where working methods and processes are continuously developed, are curious, and take own initiatives that contribute to improvements. Above all, you contribute to a positive and collaborative culture.

• Completed upper secondary education.

• Some or several years of experience in administrative work with a focus on invoicing.

• Very good knowledge of Excel and extensive experience in understanding, building up, and working with complex files and larger data sets.

• Good system familiarity and experience working in several different systems in parallel.

• Good knowledge of the Office suite.

• Very good knowledge of Swedish and English, both in speech and writing.

• Post-secondary education in administration, economics, or a similar field.

• Experience in developing processes, routines, or workflows.

• Experience with Power BI, SharePoint, or the case management system Imbox.

• Experience with systems such as InExchange, DCE, or Visma.

With us in Västberga, you step into a culture where we support each other, share knowledge, and work together to achieve our goals. We are on an exciting development journey where we are currently shaping and improving our routines – this means you have great opportunities to influence future working methods.

Location: On-site at our office in Västberga, Stockholm.

Scope: Full-time, permanent with an initial probationary period.

Working hours: 07:00–16:00 with some flexibility.

Start date: Earliest September 1st, but we are happy to wait for the right person.

We work with ongoing selection, so don't wait to submit your application! The process consists of a phone interview, deeper interviews where you will meet the recruiting manager and colleagues, and reference checks.

Please note that we have slightly longer response times during the summer vacation period, and will start the interview process no earlier than week 34.

We look forward to receiving your application!

Become part of a company that works every day for a brighter future, for future generations and our planet; REMONDIS – circular economy – for real.

REMONDIS is the world's third largest recycling company, and we ensure that over 30 million tons of waste become new raw materials every year. We operate in an industry that truly has the future ahead of it and is necessary if the world is to have a brighter future. We are a wonderful team developing operations in Sweden to deliver the industry's best recycling service.