Vacant job

We are looking for you who is already working in customer service or as a switchboard operator. You may be seeking new challenges or are interested in developing in new areas.

If you are a service-oriented and social person, who is fearless on the phone, and can listen and type at the same time? Then we have the job for you!

Job Responsibilities

During your workday, you will answer incoming phone calls from various industries and have the computer as your primary working tool, which requires that you are a proficient computer user and have an easy time learning new systems.

We are looking for someone who has... A smile that can be heard through the phone. The courage to ask when you don’t understand. A positive personality with a lot of energy. We believe that you are a responsive, calm, positive, and outgoing person who enjoys working in service. You should be organized, stress-resistant, and have the ability to be friendly, even in the most pressured situations. You have a good ability to keep many balls in the air and manage to stay focused even during periods of high workload.

To succeed (experience and requirements)...

We are now looking for someone who has at least 1 year of experience from a similar job or role. You can listen and type at the same time. Keyboard speed and technique are important parts of succeeding in the assignment.

For the position, it is also required that you master Swedish in both speech and writing. We have many customers with foreign contacts, which is why it is very important that you speak and understand English.

You find it easy to talk, regardless of who is on the other end of the line.

Qualifications

• Good knowledge of Swedish both in speech and writing
• Good knowledge of English, primarily in speech as many customers speak English when they call.
• You have at least a high school diploma or other suitable education or equivalent work experience.
• Good computer skills and keyboard technique.
• One year of experience from similar work.

You will receive training in our programs and also in conversation techniques, which will help you gather information, allowing you to perform your job in the best way.

We will place great importance on your personal qualities and believe that you are a person who wants to contribute to your colleagues' well-being by spreading a good atmosphere in the workplace.

Welcome with your application

In order for us to handle your application, we ask you to email us both CV + Cover letter.

Please also state in the subject line that you are applying for the position: Part-time/Full-time (how many percent are you looking for).

Email to: [email protected]