Staffing Service Assistant

We are looking for someone who loves problem-solving, customer contact, and wants to deliver world-class service. Do you thrive on having your own responsibilities and juggling multiple tasks? Then apply for the position of Staffing Service Assistant!

ABOUT THE POSITION

The role of Staffing & Service Assistant gives you the opportunity to kick-start your career in staffing! You will be part of the office's sharp staffing team that works with our student pools and staffs some of our largest clients. It is a role with a lot of personal responsibility where you can directly see the results of your work. Although much of the work is done independently, you are engaged with your team in achieving common goals and results. The role offers a flexible part-time job that provides you with income, valuable experience, and many new contacts throughout your studies.

Your Manager and Development

Your manager is Alice Lindborg, who works as the Staffing Service Manager. In dialogue with your immediate manager, you will plan your working hours based on the office's needs. We have chosen to have operational managers to provide you with the best support in your role. In your role as a Staffing Service Assistant, you will develop through our Training Program. You control your career paths with us, and we provide you with the opportunities.

RESPONSIBILITIES

• Responsible for staffing existing consultants based on our clients' needs
• Work proactively with clients to plan future needs and map consultants' availability.
• Book staff and resolve scheduling gaps due to sickness, resignations, and delays of consultants.
• Responsible for a number of client pools. This includes working with the responsible Consultant Manager and Account Manager to develop the business by following up on the pools and initiating and executing actions to achieve fully satisfied clients and consultants.
• Work on documentation of activities related to the pools to ensure qualitative internal processes.

WE ARE LOOKING FOR YOU WHO

To thrive in this role, we see that you are ambitious and driven by working towards goals in collaboration with your colleagues. You have a strong sense of responsibility, the ability to organize your work efficiently, and ensure that you deliver on deadlines. Building relationships comes naturally to you, and you act openly and respectfully towards others. You have the ability to take feedback to strengthen collaborations and develop yourself. You handle situations that may be perceived as stressful with confidence, and you have an optimistic attitude towards solving even demanding tasks.

What Experience Do You Need

• Are a student graduating no earlier than VT28, preferably in HR, economics, or similar. Since we view this position long-term, we prefer that you do not plan to go on exchange or have an internship.
• Have previous experience in service and customer contact
• Speak and write fluently in Swedish and have a good command of English, as the tasks involve a lot of contact with clients and consultants in both languages

Desired Experience

• Experience in administrative tasks

Start: Immediately
Scope: Approximately 10 hours/week, including weekend work about one weekend per month.
Location: Stockholm

Our Recruitment Process

This recruitment process is managed by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. When applying, a CV is requested. We do not use cover letters as a selection method, so they do not need to be attached. As a candidate, you bear the main responsibility for ensuring that your application is complete when submitted. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

For our part-time positions, you as an applicant need to have another main occupation of at least 50%. Examples of this include studies, other employment, self-employment, parental leave, or similar.

INFORMATION ABOUT THE COMPANY

Academic Work is a staffing and recruitment company that since its inception in 1998 has helped over 130,000 young professionals worldwide to find jobs. We strive to build a workplace of absolute world-class, with the goal that no employee at Academic Work should want to work anywhere else. Our culture is characterized by our values: Share Energy, Beat Yesterday, and Show Heart!