Vacant job

We are now looking for a new star for the reception at West Dental's new clinic.

West Dental welcomes patients to a modern and fresh clinic characterized by an open, accessible, and professional atmosphere.

With such a large and accessible clinic, the reception becomes the heart of the operation, and a prerequisite for the daily work to function. We are now looking for you to complement our competent reception and administration team!

About the position

In the role of receptionist, you will of course have daily direct contact with practitioners and patients both on-site and over the phone and email, but you will also have a significant role in the clinic's administration and operations, becoming an important link between the company, practitioners, and patients.

Dental care is a very broad and knowledge-intensive industry, so it is important to have a strong desire to quickly familiarize yourself with the operations and the dental care industry as a whole. In your role as a receptionist, you will work closely with our practitioners, and for those who appreciate learning and developing, there is great potential and always more knowledge to acquire. Previous experience in dental care is certainly an advantage, but what is most important for us is your drive and willingness to learn.

The receptionist position is based at the clinic on Gustav Adolfs torg 51, which is easily accessible in central Malmö. Patients from all over Skåne, as well as from other parts of Sweden and the world, come to this clinic for everything from emergency care to more extensive treatments. The role of receptionist is primarily scheduled for weekdays, but weekend work may also occur.

A prerequisite for the position to suit you is that you - just like us at West Dental - love working with people and providing the best possible service, and that you have very good communication skills and attentiveness. Furthermore, we believe that you are used to both collaborating and taking personal responsibility, and that you are eager to learn and strive to continue developing with us. Our goal is for you to thrive with us for a long-term collaboration!

West Dental is looking for someone who

• Has excellent social skills and experience in customer service.
• Is responsible and has a strong initiative.
• Has good computer skills (basic understanding of the Office suite and experience working with industry-specific software is an advantage).
• Is comfortable communicating in both Swedish and English, and is clear and professional in writing both internally and externally.
• Is structured and able to prioritize.
• Is problem-solving and creatively inclined.
• Has a strong personal drive to develop and learn within a knowledge-intensive industry.
• Has at least three years of experience in customer service with administrative elements or equivalent.

It is also advantageous if you have

• A post-secondary education focused on administration or customer relations.
• Basic knowledge of dental care or previous experience with patient management systems.

Open to all
We focus on your skills, not your other circumstances. We are open to adapting the role or workplace to meet your needs.