Reception Manager at Högdalen Swimming and Sports Hall

Stockholm – our capital city with millions of dreams, expectations, and ambitions. We work for everyone living here today and in the future. We are now looking for you who want to think big, new, and differently with us – for the people of Stockholm.

Through us at the Sports Administration, we create conditions for all Stockholmers to be physically active. We open the city as an arena and offer Stockholmers a wide variety of sports and exercise opportunities for a more active lifestyle. All work at the Sports Administration is based on our three core values: welcoming – trustworthy – forward-thinking. Please read more about the Sports Administration's mission and activities at motionera.stockholm (https://motionera.stockholm).

Welcome to an active and versatile workplace!

Welcome to us

Högdalen Swimming and Sports Hall belongs to Area South.

In addition to the swimming pool, we offer our guests a sports hall, archery room, exercise room, group training rooms, and gym, which we also keep open for schools and associations. Please read more about the facility here (#).

At Högdalen Swimming and Sports Hall, you will be part of a team consisting of lifeguards, wellness leaders, and supervisors. Together, we are 14 people who will staff the facility between 06:00 and 22:30 most days of the week. We work in shifts, evenings, and weekends. Together, we have a shared responsibility to ensure that the service at our facility maintains a high standard. We ensure that the premises are clean and fresh and that all visitors feel safe while in the facility.

We offer

This is how our previous reception manager describes their work:

The best part of being a reception manager is the variety of administrative work and working with customers and staff at the front desk. Being the “spider in the web,” as a lot happens at the reception. The heart of the facility, as I call it. Knowing that your job makes a difference for many, as we work with training and health, means a lot to me. If you enjoy working with people, training, and health, and are also administratively inclined, this is the job for you.

Would you like to know more about the benefits of the City of Stockholm? Read here (#).

Your role

As the reception manager, it is your responsibility to ensure that the daily work flows smoothly at the reception. Your tasks include welcoming and assisting our visitors, ordering supplies, administration, generating cash reports, and introducing new employees to the work at the reception. You will act as a support to your colleagues working at the reception and ensure that the work is carried out with good quality. In your role, you will also work on development projects related to the reception. The tasks of the reception manager also include standard duties in a swimming hall such as cleaning and swimming school instruction.

Your skills and experience

We are looking for someone who has:

• high school diploma
• current experience in reception work
• good computer skills
• good knowledge of Swedish and English
• swimming skills of 200 meters is a requirement for employment at Högdalen Swimming and Sports Hall, and you must also be able to perform a dive of 3.8 meters.

It is an advantage if you have experience in:

• working as a swimming instructor or group training instructor
• working at a reception in gyms or sports facilities.

To fit the role of reception manager, you need to enjoy providing good service and have an easy time meeting different types of people. As a person, you are responsible and solution-oriented and enjoy collaborating with others. With us, no two days are the same, and you therefore need to be able to adapt quickly to changing circumstances and always act in the best interest of the organization. You will be part of a workplace where things are always happening, and you will be an important support to ensure that the daily work at the reception runs smoothly. We place great importance on the aforementioned personal competencies and motivation for the position.

Welcome with your application!

Other

For this employment, we apply suitability testing equivalent to a school extract and will request an extract from the police's criminal record before appointment. Since the processing time is long, we ask you to already request an extract from there. Read more here (https://polisen.se/Global/www%20och%20Intrapolis/Blanketter/Registerutdrag/%20PM-442-5-forskoleverksamhet.pdf).

Your application

We recruit without a personal letter in this recruitment to strengthen the focus on the competencies and experiences required for this role. In assessing your application, we will only base our decision on your CV and a number of questions you will be asked to answer when applying for the position. We wish for you to respond concretely and succinctly to the questions, and that there is a clear connection between your answers and your CV.

The City of Stockholm works with competency-based recruitment aimed at ensuring each person's competence and thereby counteracting discrimination.