Vacant job

Case Officer at the Swedish Social Insurance Agency

Every year, the Swedish Social Insurance Agency makes 24 million decisions that affect people's lives and society as a whole. We pay out approximately 250 billion SEK each year. It is everyone's tax money that we manage. It is a great responsibility. That is why we delve into each case, follow laws and regulations, inform and guide, care, and show compassion. It is a job for those who want to be involved and take responsibility. Welcome to the Swedish Social Insurance Agency.

Case Management and Calculations

As a case officer, you are a civil servant with an important mission: to investigate so that the right person receives the right compensation at the right time. Your work involves calculating the size of compensation for work-related injuries for individuals who have been granted this. You mainly have internal contacts with insurance investigators and decision-makers when calculating the life annuity once a decision has been made.

You have contact with the insured by phone and in writing. You gather information, among other sources, from the Swedish Tax Agency, the Pensions Agency, social services, and the Enforcement Authority. As a case officer, you handle confidential information, which places higher demands on proper handling. Therefore, it is important that you, who will work with us, have a high level of security awareness. You will work in a small workgroup that serves the Work Injury Insurance nationally.

It is a job for those who want to be involved and take responsibility.

We are looking for someone who

• has a high school diploma or equivalent qualifications and experiences
• is service-oriented
• has a systematic and meticulous way of working
• is confident and trustworthy, even in demanding situations
• has good communication skills, both verbally and in writing
• collaborates effectively with others to achieve common goals
• has good computer skills.

It is a merit if you

• have worked with case management and made decisions that affect individuals
• have worked with financial calculations
• have an interest and aptitude for working with numbers.

We place great emphasis on your personal qualities.

Other

1-2 positions, permanent, full-time, with entry by agreement. Probationary employment may be applicable. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks are conducted in this recruitment. In this recruitment, work psychological tests may be used as part of the selection process. Location: Gothenburg.

Would you like to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs

Contact Persons

Manager: Malin Thelander, 010-1196670 (for questions about the position). HR Specialist: Frida Skogsborn, [email protected], 010-112 24 18 (for questions about the recruitment process). ST: Fatima Gassama Oom, 010-111 39 23. Saco-S: Linda Eriksson Kartal, 010-112 02 00, Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application by January 14, 2025. Please upload your diplomas, grades, and certificates in connection with your application.

If you have protected personal data or no access to BankID, contact the HR specialist named in the ad by phone for assistance in submitting your application.