Vacant job

Scandic Infra City is located a 15-minute drive from Arlanda Airport and is the leading congress and meeting hotel in the Nordics, featuring its own indoor garden. Our primary focus is on conferences, events, and exhibitions, which means we host a diverse range of guests and visitors. We offer our employees a fun and challenging workplace in a unique hotel environment. Do you share our passion for unique experiences? Then you are the one we are looking for!

We are now looking for a Receptionist for Scandic Infra City.

Regardless of why the guest visits us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the hotel team, creating a world-class guest experience.

Here, you will take significant responsibility for making the decisions required to ensure guest satisfaction. The team continuously develops and improves working methods and service as the external world changes. We are convinced that it is when you are given the opportunity to develop and contribute with all your skills and experience that we exceed guest expectations. Plus, we have fun at work!

So bring your experience, your engagement, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role involve?

As a receptionist, you are responsible for ensuring our guests receive world-class service. You are the hub that keeps the guest at the center of everything. You review the arrival list and pay attention to the details, ensuring guest requests are met. You always have a smile on your lips and a creative solution up your sleeve. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, as that is where you meet the most guests. The role also includes administrative work, security tasks, and sales activities.

Working at the reception involves checking guests in and out, welcoming them, and providing them with the information they need for their stay. You handle bookings in the Opera Cloud system and manage administrative tasks related to guests and security. All work is done with guest satisfaction and sales in focus.

The hotel is open 24/7, so it is important that you are comfortable working in shifts (mornings, afternoons, and weekends).

Who are you?

To fit this role, we believe you have well-developed social skills and are capable of handling multiple things happening simultaneously. It is very important that you can convey good hospitality to the hotel's guests.

You also have experience and knowledge in using computers as a work tool.

Since the job consists largely of communicating with guests, good knowledge of Swedish and English is a prerequisite. Speaking an additional language is an advantage.

Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be an attentive and non-hierarchical team player who takes great responsibility for your tasks and the overall result.

Information about the position

This is a casual employment position for extra shifts as needed.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we encourage you to apply as soon as possible. In this recruitment process, we use a simple service test during the selection phase.

We look forward to welcoming you to Scandic!

P.S. On our website, you can read more about our culture, what the role entails, and our benefits!

It all starts with you. Working at one of our hotels means being part of a team where care, collaboration, and small everyday moments make a difference. You help create the warm, homely feeling that characterizes Scandic – by being present, here and now, and letting the details count.

Some days go fast, others are more predictable – no day is like the other. But what always remains is the team spirit. You support each other, solve problems as they arise, and are proud of delivering quality – even when the pace is high. And when you do, guests don't just enjoy their stay – they want to come back.

How we work at Scandic

We are at our best when we work together – across roles, hotels, and teams – and focus on what makes a real difference in everyday life. Our values guide how we act and deliver: Be Pro, Be Bold, Be Caring, and Be You.

If you believe that fantastic hospitality is created through collaboration, consistent quality, and small well-crafted moments, you will feel right at home with us.