Vacant job

Welcome to a job that actively contributes to strengthening Sweden's labor market! Our mission is to create social value by connecting job seekers and employers. At the same time, we are committed to providing legally secure and equal service to our citizens. Together, we get Sweden to work! Do you want to join us?

Our Mission

On the national department Support and Matching, we provide remote service and support to job seekers. We work with several important areas of responsibility such as matching, guidance, counseling, and decisions on measures for job seekers. Our primary goal is to reduce unemployment duration.

Our Workplace

The current unit operates in Örebro and Karlskoga and consists of approximately 150 employees. We work together where collaboration and collegial support are central to creating a vibrant and positive atmosphere. The placement is at the Swedish Public Employment Service office in Örebro or Karlskoga.

We work together towards common goals and can always count on each other's support in our daily work. Our leadership style is result-oriented with a close and coaching approach that encourages participation, motivation, and responsibility.

Job Description

We focus on job seekers, and in your role, you will be a key support for job seekers across the country, making a difference every day.

A central part of the work is matching to jobs and education, guidance, and making decisions on measures for our job seekers.

You will offer support to job seekers via telephone and work with scheduled tasks against set goals. In your daily work, you will navigate multiple systems simultaneously and interpret and apply laws and regulations.

Your employment begins with an introduction where you will be well-equipped with the necessary skills to handle your future tasks as a government official.

If you are ready to make a difference in this important social mission within a developmental and supportive organization, then the Swedish Public Employment Service is the place for you.

What We Offer

The position is a permanent full-time employment starting with a six-month probationary period. Start date by agreement. The placement is either in Örebro or Karlskoga.

We are looking for approximately 10 employees placed in Örebro and approximately 15–20 employees placed in Karlskoga. Placement is offered based on the organization's needs.

We offer favorable vacation agreements, the possibility of flexible hours in agreement with the employer (after completing the introduction of approx. 9 weeks), workplace wellness activities, and a wellness allowance. As an employee, you have the opportunity to work remotely for part of your working hours (after completing the probationary period).

As an employee at the Swedish Public Employment Service, you also have access to competence development and career opportunities within the agency. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society as a whole.

Basic Requirements for the Position

• University/college education of at least 180 higher education credits (120 credits under the previous system)

Alternatively

• Worked at the Swedish Public Employment Service as a labor market mediator, case officer, customer resource, caseworker, or service handler

And

• At least 2 years of work experience, combined work of at least 50 percent over a total of two years
• Very good knowledge of Swedish

Other Merits for the Position

• Worked for at least 1 year with support and service to customers via telephone
• Worked for at least 1 year within state operations
• Worked for at least 1 year with guidance towards work and/or studies

The public sector values guide us in our daily work. As an employee, you are expected to work fairly, impartially, and with high integrity, and contribute to maintaining and strengthening trust in our agency.

As an employee at the Swedish Public Employment Service, you are expected to be:

Responsible – take responsibility for your work, collaborate, and contribute to a good working environment.

Proactive – take initiative, contribute to improvements, and handle changes.

Result-oriented – plan, follow up, and contribute to operational benefits and results.

Application

Apply by 2026-08-02.

Attach your CV where you specify the year, month, and tasks for each employment, as well as certificates proving the requirements for education and/or work experience in your application.

It is important that you answer the selection questions in detail and truthfully, so that we get a clear picture of your experience. If requested information is not provided, you risk being excluded from the selection. You do not need to send a cover letter.

If you have protected personal data, contact the Recruitment Partner named in the ad for assistance with submitting your application.