Vacant job

Do you have experience in customer service and administration and a passion for delivering excellent service? Are you also responsible and unpretentious? Then you might be the person we are looking for! At Telia Finance, you will become part of a small, tight-knit team within an established and market-leading company, where you will have the opportunity to develop over time in a broad role.

About the role

This is a full-time consultancy position. You will be employed by Bravura and work as a consultant at Telia Finance. There are good opportunities for extending the assignment.

About the company

Telia Finance is an independent company that acts as the financing engine for Telia and operates throughout the Nordic region, offering financing and packaging solutions to the parent company's customers. They contribute to increased profitability and sales strength for both Telia and external partners and retailers. Their powerful portfolio creates customer value in terms of need, function, and price. Telia Finance has its headquarters in Solna, where you will work in a dynamic environment with great opportunities for development.

Responsibilities

As a Financial Contract Specialist, you will work in the company's back-office department in a broad role combining administration and customer service. The tasks vary in content and complexity, gradually taking on more advanced parts of the process. You will handle the registration and processing of leasing agreements, equipment administration, and customer service via email and case management systems. Cases may include invoice inquiries, address changes, cancellations, or other contract-related questions. The work also includes handling supplier invoices, mail processing, checking invoice scanning, and follow-ups and reconciliations related to contracts and customers.

You will be part of a customer-oriented team of 14 people where collaboration is central. In this role, you are expected to take significant ownership of your tasks and actively contribute to the team's work with continuous improvements, while driving your own development forward.

Examples of tasks:

• Handle customer cases via case management systems and email
• Administer and follow up on leasing agreements throughout their lifecycle
• Check and handle invoice documentation and internal administrative flows
• Support the team in return, termination, and extension processes
• Participate in reconciliations and collaboration with internal functions and partners

Education, experience, and personal qualities

• Completed upper secondary education
• Experience working in customer service and administration
• Experience with invoice processing
• Good computer and system skills, including basic knowledge of Excel
• Good verbal and written communication skills in both Swedish and English

We also consider it meritorious if you have:

• Experience from banking, finance, or credit market companies
• Experience in financial administration, contract management, or leasing administration

To succeed in the role of Financial Contract Specialist, you take great ownership of your tasks, ensure high-quality execution, and guarantee that everything is completed on time. You are service-oriented and interested in helping customers, while enjoying administrative tasks and working structured in various systems. You work closely with your team where collaboration is a natural part of everyday life. You contribute with a humble and helpful attitude and have no problem tackling both simple and complex tasks.

Other information

Start: September 1st or as agreed
Location: Solna, Stockholm
Salary: According to agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with continuous selection, meaning we remove the ad when enough candidates have applied. If you are considered for the position, we will contact you for a first phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

Do you have questions? Feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend submitting your application immediately as we conduct continuous selection.

We look forward to receiving your application!

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