Vacant job

We are looking for someone who loves problem-solving, customer contact, and wants to deliver world-class service. Do you thrive with personal responsibility and juggling multiple tasks? Then apply for the position of Staffing Service Assistant!

About the role

The role of Staffing & Service Assistant gives you the opportunity to kick-start your career in staffing! You will be part of the office's sharp staffing team that works with our student pools and provides staffing for some of our largest clients. This is a role with significant personal responsibility where you will see the results of your work directly. Although much of the work is done independently, you are engaged with the team in achieving common goals and results. The role involves a flexible part-time job that provides income, valuable experience, and numerous new contacts throughout your studies.

Your manager and your development

Your manager is Jennie Jonsson, who works as Staffing Service Manager. In dialogue with your direct manager, you will plan your working hours based on the office's needs. We have chosen to have operational managers so that you receive the best support in your role. In your role as Staffing Service Assistant, you will develop through our training program, "Training Program." You control your career paths with us, and we provide the conditions for your success.

Responsibilities

• Responsible for staffing existing consultants based on our clients' needs.
• Work proactively with clients to plan future needs and map consultant availability.
• Schedule personnel and fill scheduling gaps in case of sick leave, resignations, or delays by consultants.
• Responsible for a number of client pools. This includes developing the business together with the responsible Consultant Manager and Account Manager by following up on the pools and initiating and executing actions to achieve fully satisfied clients and consultants.
• Work with documentation of activities related to the pools to ensure qualitative internal processes.

We are looking for someone who

To thrive in this role, we see that you are ambitious and driven by working towards goals in collaboration with your colleagues. You have a strong sense of responsibility, the ability to organize your work efficiently, and ensure that you deliver according to deadlines. Relationship building comes naturally to you, and you act openly and respectfully towards others. You have the ability to take in feedback to both strengthen collaborations and develop yourself. You handle situations that may be perceived as stressful with confidence and have an optimistic attitude towards solving even demanding tasks.

Required experience

• Are a student and graduate no earlier than January 2028, preferably in personnel, economics, or similar. Since we view this position long-term, we prefer that you do not plan to go on exchange or have an internship.
• Have previous experience in service and customer contact.
• Speak and write fluently in Swedish and have good English, as the tasks involve many contacts with clients and consultants in both languages.

Desired experience

• Experience with administrative tasks.

Start: Immediately
Scope: Approx. 10 hours/week, occasional weekend work approx. one weekend per month.
Location: Stockholm

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. As a candidate, you bear the main responsibility for ensuring your application is complete when submitted. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

For our part-time positions, you as an applicant need another main occupation of at least 50%. Examples of this are studies, another employment, self-employment, parental leave, or similar.