Vacant job

About the role
Do you want to become part of an engaged and service-oriented team? As a Service Manager at E-Way, the popular service center in Skärholmen Centrum, you will be the face of the company and create positive experiences for visitors, customers, and employees alike.

With a professional and warm approach, you ensure that every visit is as smooth and pleasant as possible. You offer assistance with everything from simple tasks to more advanced services – always with the customer experience in focus. In this role, you work both administratively and physically to deliver high-level service!

Your main responsibilities:

• Handle mail and parcel distribution
• Work in a logistically efficient manner
• Welcome and guide visitors
• Maintain contact with suppliers and shipping companies
• Manage service cases and daily administration
• Contribute to the development and improvement of our service offerings

We are looking for someone who:

• Has a natural sense for service and customer interaction
• Is flexible, self-motivated, and thrives in both physical and administrative tasks
• Has strong communication skills and is attuned to different needs
• Enjoys taking responsibility and being involved in developing work processes
• Has prior experience with parcel handling and/or logistics (preferred)

Requirements for the position:

• Fluent in Swedish and English
• Previous experience in service roles
• Comfortable using the Microsoft Office suite
• Completed upper secondary education

What we offer:

• A friendly and supportive community
• Fixed monthly salary according to agreement
• Health allowance of 3,000 SEK/year
• Collective agreement benefits

About the employment
Type of employment: Fixed-term until the end of December
Full-time equivalent: 80%
Start date: End of August
Working hours: Monday to Friday, 10:00–17:00

About Middlepoint
We believe that a personal and positive approach is the foundation of a great service experience. With care and hospitality as our guiding principles, Middlepoint has delivered high-quality workplace and front-desk services since its inception in 2009. We are ISO-certified in quality (9001), environment (14001), and occupational health and safety (45001), and are a wholly-owned subsidiary of Coor. Through carefully selected employees, we create welcoming environments where we can focus on every detail and make that little extra effort. At Middlepoint, our customers are at the center of everything we do.

Are you interested in a challenging and rewarding opportunity? Send us your CV and a personal cover letter.

Follow us on Instagram to see more of what’s happening at Middlepoint:
http://instagram.com/middlepoint (http://instagram.com/middlepoint)

Best regards,
The Middlepoint Team