Vacant job

The Social Services are undergoing a transformation – help us redraw the map of social welfare!

We are looking for you who want to use communication as a force for change, participation, and movement. Someone who wants to make complex change understandable and create engagement at a time when we are transitioning towards a more accessible, needs-based, and co-creative social services system. With us, you become part of a context where courage, curiosity, and development are at the center – where communication is an important tool for direction and hope for the future.

About Us

The position belongs to the Unit for Sustainable Transformation within the Social and Employment Administration. The unit is tasked with creating conditions, building capabilities, and strengthening the culture within the administration. We co-create transformation with operations, employees, and citizens. The foundation is the Social and Employment Board's decision to increase accessibility in the board's services and interventions. It should be easy to seek support early and on one's own initiative.

With us, communication is seen as a lubricant for direction, understanding, participation, and movement. We believe in dialogue over lecturing, co-creation over silos, and courage over perfection. We want to create a culture where people dare to think new thoughts, learn together, and co-create development. Where communication is about creating conditions for dialogue, relationships, understanding, and engagement.

You will step into a crucial phase where we strengthen the work towards the municipality's growth goals and social sustainability. This is an opportunity for you who want to contribute to something bigger and be part of an engaged context with both heart and drive. We know we don't have all the answers – but we are curious about the future and want to create it together with others through a creative, exploratory, and storytelling approach.

Your New Job

With us, you will become a key figure in the transformation towards the social services of the future. You are responsible for developing the strategic and tactical communication related to the administration's transformation. The work includes both internal and external communication, and you contribute to making complex issues understandable and something to gather around.

Last year, we developed a graphic profile for internal communication, including form language, illustrations, and colors that future communication will be based on. These elements are important in the continued development work.

You will among other things:

• develop communication strategies and communicative approaches
• support managers and leadership in change communication
• create communication that builds participation and engagement
• develop formats for dialogue, co-creation, and learning
• work with stories, content, and communication in different channels and formats
• strengthen the administration's culture, direction, and the story of our services and interventions
• translate overarching direction into communication that promotes transformation in everyday life

We are looking for you who understand that communication is about culture, relationships, and people's desire to contribute to something bigger. With us, you get ample space to influence, test new things, and help shape both the role and future working methods.

Typical Duties

In the role, you work strategically, tactically, and operationally with communication related to the administration's transformation. You work closely with leadership, managers, and operations on issues concerning change, direction, and participation.

Examples of duties:

• plan, coordinate, and develop communication initiatives
• support in matters regarding transformation, change communication, and messaging
• produce and adapt content (text, image, layout) for different recipients, channels, and contexts
• develop how our internal communication materials strengthen the transformation
• work with external communication and strengthen the administration's narrative and relationship building
• facilitate dialogues, workshops, and co-creation processes
• translate communicative needs into activities
• contribute to the development of new communication forms, methods, and channels
• follow up and analyze communication initiatives

Your Competence

We are looking for you who have experience of qualified communication work in complex organizations and change environments. You are accustomed to working closely with leadership in strategic change communication.

You have experience of:

• working strategically and tactically with communication
• driving and supporting change and development processes
• translating goals and direction into clear communication
• working with both internal and external communication
• leading, facilitating dialogues, workshops, and co-creation processes
• coordinating communication initiatives in larger development or transformation work

To succeed in the role, we believe you:

• have strategic ability and organizational understanding
• can switch between strategy and execution
• create clarity in complex issues
• express yourself well in speech and writing
• build trust and good relationships
• drive the work forward independently
• create engagement and participation through communication

It is meritorious if you have experience of:

• the public sector or politically governed operations
• social services, welfare, or societal development
• innovation or development work
• change management and cultural change
• dialogue-based and co-creative approaches

It is also meritorious if you:

• dare to challenge established working methods constructively
• have experience with communicative approaches that strengthen culture and change capacity

We are looking for you

Who uses communication as a force and lubricant in change work. You are strategic, curious, courageous, unpretentious, and thrive in a role where you get to switch between strategic, tactical, and operational work.

You believe in the power of co-creation and want to help shape both future working methods and how we tell their story.

We place great emphasis on personal suitability.

A message from your manager

You will be in the midst of development at a time when we are redrawing the map of social welfare. You need to enjoy working in change where not all answers are always available.

I am looking for you who want to create real transformation together with us. Who is a curious team player, dares to challenge established working methods, and wants to contribute to a culture where people feel participation and hope for the future. If you are driven by making complex change understandable and creating communication that engages – then you will thrive with us.

How the recruitment process works

We want you to attach a CV and a cover letter to your application. Grades/certificates do not need to be sent with the application. We ask you to complete these if an interview becomes relevant.

Östersund Municipality has considered the choice of advertising channels prior to advertising and therefore declines calls from recruitment agencies and advertising sales representatives.