Social Secretary with Focus on Intake for Financial Assistance – 2 Positions

Welcome to the Department of Work, Competence and Welfare (AKV), a workplace where you make a difference – every day.

We are consolidating the work regarding financial assistance into a single unit and therefore need to expand our team. We are now looking for two social secretaries with a focus on intake for financial assistance.

Based on the BIP model, we ensure a holistic perspective where the individual's entire life situation is considered, progress is monitored over time, and the client's participation is strengthened through structured and motivating work. It is important to maintain a respectful and professional approach as we meet people in vulnerable situations. Our work is built on trust in the individual's own abilities, and we apply a trust-based working method when handling financial assistance cases. Therefore, we need to be careful and clear in our work regarding new applications for financial assistance. It should be easy to do the right thing!

Your position will belong to the Unit for Labour Market, Integration and Financial Assistance within the Self-Sufficiency process. The unit currently consists of a unit manager, two team leaders, death estate handlers, caseworkers focused on financial assistance, social secretaries focused on the path to self-sufficiency, labour market and practice coordinators, and execution operations. The department plans to move the work with new applications to the same unit as other financial assistance, with the aim of providing the right type of support more quickly and at the right time.

At the turn of the year, we underwent a major organizational change, and based on the upcoming law on activity requirements, we may need to change further in some areas. Based on the change work being carried out in the unit, we value different perspectives and hope that you are open to contributing to the ongoing development work.

We have recently moved into our new activity-based, fresh premises in the city center. We offer health benefits, staff activities, and the possibility of remote work agreements. It is important to us that you thrive in our team; we place great emphasis on understanding that we are each other's work environment.

Responsibilities

• Advice and intake of new cases regarding financial assistance.
• Investigate and assess the right to financial assistance for new applications.
• Documentation in the business system (LifeCare).
• Collaborate internally and externally as needed.
• Contribute to method development and follow-up of results in the group.
• Home visits may be included in the position.
• It may become relevant to investigate cases regarding incorrect payments, depending on how the department will organize this work in the future.

Qualifications

• University degree in Social Work or other education deemed equivalent by the employer.
• Good knowledge of the Social Services Act (SoL) and related legislation.
• Experience working with financial assistance, or public authority operations in another area within social services.

If you have previous knowledge or experience working in another authority, such as the Swedish Public Employment Service, the Swedish Social Insurance Agency, or the Swedish Migration Agency, this is considered an advantage.

We are looking for someone who is

Self-reliant and capable of taking independent responsibility while being flexible and able to adapt to changing situations and needs. You have good collaboration skills, a holistic view, and feel confident in your professional role. Your empathetic ability allows you to meet people with respect and understanding. As a person, you are clear and persuasive in your communication, which enables you to create clarity even in complex contexts. You also have the ability to maintain structure, contributing to efficient and orderly work.

Great importance will be attached to personal suitability.

Employment Terms

Number of positions: 2

Employment type: Permanent position

Duration: Permanent

Interviews may take place on an ongoing basis, and appointments will be made subject to necessary decisions being taken.

If you are not a citizen of Sweden, the EU, EEA, or Switzerland and are offered employment, you must be able to prove that you have a valid work permit or are exempt from the obligation to have a work permit.

About Kristinehamn Municipality

At Kristinehamn Municipality, we work for active leadership and employee engagement. This is created through dialogue and interaction between leaders and employees, which creates good conditions for job satisfaction in the organization. Our work environment is influenced by how we treat each other, and we all have a responsibility to contribute.

Together, we work to ensure that the operations achieve their goals and that decisions made are also followed. A curious basic attitude and a willingness to collaborate are prerequisites for continuous improvements that lead to the best possible service for the municipality's residents.

As an employee with us, you can expect support for new ideas, good development opportunities, and that we provide you with the tools you need to perform your work well.

Kristinehamn Municipality sees diversity as a strength and welcomes all applicants. Our competency-based recruitment methodology aims to focus on the individual's competence and thereby also counter discrimination.

We warmly welcome your application!

To ensure quality in the recruitment process and have good communication with you as a job seeker, we ask you to submit your application only via the application link in the advertisement. Questions regarding the recruitment process are handled by the recruitment unit.