Vacant job

We are currently seeking a Receptionist/Coordinator who, with a professional and personal approach, wishes to be a key person in our operations. You will become a central part of the clinic, working closely with both patients and colleagues, where your role is crucial for creating structure, efficiency, and a first-class patient experience.

With us, you will have the opportunity to develop both the business and yourself in a dynamic and service-oriented environment.

About the Receptionist/Coordinator Role

In this combined role, you are responsible for both the daily work in the reception and the overall coordination of the clinic's operations.

As a Receptionist, you are often the patient's first contact with the clinic and are responsible for creating a warm, professional, and reassuring welcome. You ensure that every patient receives a high level of service – from the first contact to follow-up visits – and actively contribute to creating a top-class overall experience.

As a Coordinator, you have a central and coordinating function in the operations. You are responsible for, among other things:

• Planning and coordinating the clinic's schedule
• Booking surgeries and other treatments
• Ensuring that the right resources are available at the right time
• Having an overview of the daily flow and being able to prioritize quickly in case of changes

You function as the "hub of the network" and are an important link between patients, practitioners, and other staff.

Who You Are

We are looking for someone with a natural ability to make people feel seen, safe, and well taken care of. You thrive in a high-tempo environment where you get to combine service with structure and planning.

You are:

• Service-oriented with a high sense of quality and patient experience
• Structured and solution-oriented with good prioritization skills
• Independent and proactive – you see what needs to be done and act
• Flexible and stress-resistant, with the ability to maintain a professional approach regardless of the situation

Qualifications

• Previous experience in reception work and booking management
• Experience in coordination or scheduling is highly desirable
• Experience in sales or upselling is an asset
• Good administrative skills and experience working with various systems

Arrangement and Contact

• Scope: Full-time or part-time, 80-100%
• Salary: Fixed salary + commission

Start Date

As soon as possible.

Submit your application immediately as the position may be filled before the application deadline! We look forward to hearing from you.