Vacant job

Do you have experience as a helpdesk technician and are available immediately? Do you have a genuine interest in IT and thrive in a work environment with many points of contact? Are you looking for a new full-time position? Then please read on!

About the position

At Perido, we are looking for a helpdesk employee for our client, a government agency that is currently waiting for reinforcement in the form of a skilled and engaged colleague. The position is located in Stockholm.

The following tasks may be included in this position:

• Ensure IT equipment is functioning
• Provide service support to users via e.g. telephone, email, and chat regarding hardware and software
• Administer IT environments (e.g. user accounts, permissions, and print queues)
• Instruct users on how to work with various programs

Your qualities

To thrive in this role, it is important that you have a sense of service, are social and outgoing, and appreciate work that involves solving problems efficiently. It is also important that you find it easy to communicate technical information in a pedagogical, humble, and easy-to-understand way for the users to succeed in the assignment. We believe that you, as an applicant, have the ability to work in a structured manner, are meticulous, attentive, driven, and good at prioritizing among your tasks. With an open and positive personality, we are sure you will be a perfect fit!

Does this sound like your next assignment? We warmly welcome your application today; we look forward to learning more about you!

Qualifications:

• University education in IT (for example, a Bachelor of Engineering with a data focus) or equivalent IT education and at least two (2) years of work experience from similar work. Alternatively, high school or equivalent knowledge and three (3) years of work experience from similar work
• Good knowledge of computers, peripherals, operating systems, networks, communication, and information security
• Basic knowledge of MS Office or equivalent
• Good knowledge of ticketing systems (e.g., Easit GO or ServiceNow)
• Good knowledge of Mobile Device Management (MDM)
• Ability to communicate fluently in Swedish and English, both orally and in writing

Scope and start date

Full-time, consulting assignment until 2026-09-30, with the possibility of extension. Immediate start.

We help you to the next step in your career

Our vision is that everyone should be happy and engaged at work. We offer a wide variety of assignments where you can be hired directly by a company or work as a consultant via Perido. We are one of Sweden's largest consulting firms for white-collar workers, which gives you many opportunities. As a consultant, you become an important part of our organization and contribute your competence out at our clients. Read more about us at Perido: https://perido.se/om-oss/

You can find answers to most questions or thoughts at perido.se/vanliga-fragor/. If you still haven't found the answer you are looking for, you are welcome to contact us at [email protected]. Always include the position reference number 35762 in the subject line. Please note that we only accept applications on our website and that we are not able to answer how you are doing in the process or which client company it is if it has been omitted from the ad.