Assistant desk technician salary

What does a Helpdesk Technician do?

A Helpdesk Technician works to provide technical support and assistance to users within an organization. Common tasks include troubleshooting and resolving technical issues, installing and configuring software and hardware, as well as providing advice and training to users. The role often involves working in a dynamic environment where one must quickly adapt to new technical challenges.

Helpdesk Technician salary

What does a Helpdesk Technician earn? The average salary for a Helpdesk Technician is 39 400 SEK per month. Men earn an average of 39 800 SEK while women have an average salary of 38 000 SEK, which means women earn 96% of what men do. The hourly wage for a Helpdesk Technician averages 237 SEK, based on 166 working hours per month.

Salary development over time

We see that the salary for Helpdesk Technicians has increased from 36 800 SEK last year to 39 400 SEK this year, indicating a positive salary development within the profession.

Highest and lowest salaries

The highest salary for a Helpdesk Technician is 46,100 SEK, held by a woman with a doctoral degree working as a private employee. For men, the highest salary is 45,600 SEK. The lowest salary for a woman is 34,500 SEK, while for a man it is 35,200 SEK.

Education and qualifications

To become a Helpdesk Technician, a high school education with a technical focus is often required, but many employers prefer candidates with post-secondary education in IT or similar fields. Certifications in specific technologies can also be advantageous.

Common benefits

Common benefits for Helpdesk Technicians include a company mobile phone, the opportunity for remote work, and regular professional development. These benefits contribute to a flexible work environment and the ability to continuously improve skills.

Competition and challenges

According to the Public Employment Service, there is limited data to make a specific assessment of the job's future prospects within Helpdesk Technicians. However, technological shifts and new IT solutions may present both challenges and opportunities in the profession.

Key facts about Helpdesk Technicians

• Salary range: 34,500 SEK - 46,100 SEK
• Type of education: High school education or higher in IT
• Work environment: Dynamic and technology-focused

Tips for those who want to work as Helpdesk Technicians

To succeed as a Helpdesk Technician, it is important to stay updated with the latest technology and to develop strong communication skills. Specializing in certain technologies can also enhance your career opportunities.

Career paths

After a few years of experience, a Helpdesk Technician can advance to more specialized roles such as IT support specialist or IT project manager. There are also opportunities to move into leadership positions within IT departments.

Future prospects and demand

Although there are limited specific forecasts for Helpdesk Technicians, we can assume that the demand for technical support will remain high as technology continues to develop. For those who are technically inclined and service-oriented, there are good opportunities for a stable career.

Frequently asked questions about Helpdesk Technicians

• What does a Helpdesk Technician earn? A Helpdesk Technician earns an average of 39 400 SEK per month.
• How do you become a Helpdesk Technician? Typically, a high school education with a technical focus is required, but post-secondary education in IT is advantageous.
• Is it easy to get a job as a Helpdesk Technician? There are good job opportunities, especially for those who keep up to date with the latest technology.
• Is it stressful to work as a Helpdesk Technician? The workload can vary, but the role often involves managing multiple tasks simultaneously, which can be stressful.
• What qualities are important as a Helpdesk Technician? Good communication skills, problem-solving ability, and technical knowledge are crucial.
• What different types of Helpdesk Technicians are there? There are specializations within different technologies and platforms, as well as opportunities to work in various industries.

Tips on what can positively affect salary

Experience, further education, and specialization in specific technologies can positively affect salary. Taking on leadership responsibilities and working in industries with higher salary levels can also contribute to a higher wage.