Data supporter

What does a Data Support Specialist do? – Tasks and work environment

A Data Support Specialist works by providing technical support and resolving IT-related issues for users within organizations or companies. The tasks revolve around troubleshooting and fixing software and hardware problems, installing and configuring systems, and assisting users with advice on IT environments. Many Data Support Specialists work via helpdesk, both on-site and remotely, and have daily contact with colleagues and clients. The work environment is often office-based but can also include remote support and some field service depending on the employer and customer base.

Salary development over time

Data Support Specialists have experienced clear salary growth over the past three years. In 2022, the average salary was 36,800 SEK per month, which increased to 39 400 in 2023 – an increase of about 7%. Between 2023 and 2024, the salary continued to rise to 40 300, reflecting a modest increase of just over 2%. Salaries have generally risen in line with increased demand for IT skills and the growing need for technical support in both private and public sectors. Another contributing factor is that more employers now require higher education levels and specialized skills, which pushes up salary levels within the profession.

Data Support Specialist salary – comprehensive overview

• Average salary: 40 300 SEK/month
• Lowest salary: 36,800 SEK/month (woman, public sector, high school education)
• Highest salary: 48,100 SEK/month (man, private sector, doctoral degree)
• Hourly wage: 242 SEK
• Gender differences: Women earn 97% of what men do (men: 40 600 SEK, women: 39 400 SEK)
• Regional differences: Data on regional differences is unavailable

Education and qualifications

To work as a Data Support Specialist, a high school education in IT or technology is usually required, but many employers also value post-secondary studies, certifications, or equivalent experience. Practical experience and good communication skills are especially valuable in the role, as well as an interest in problem-solving and new technology. To increase your attractiveness on the job market, further education and specialization within various IT areas can be beneficial.

• High school education: Technology program or IT-oriented education (3 years)
• Post-secondary studies: Vocational college or university (1–3 years)
• Certifications: For example, CompTIA A+, Microsoft, or Cisco
• Internship/trainee: Often common and advantageous
• Self-study: Online courses and personal learning can be crucial

Common benefits and compensations

For Data Support Specialists, benefits such as wellness allowances, occupational pension, extra vacation days, and sometimes remote work options are common. Some employers also offer training grants, subsidized lunches, or provide mobile phones and computers as work tools. Compensation for unsocial hours may occur during shift work or on-call duties.

Competition and challenges

Data Support Specialists operate in a job market where competition is moderate and demand for IT support remains stable. Challenges in the profession include rapid technological changes and the need for continuous skills development, especially within new systems and security issues. Customer expectations for quick and effective problem-solving place high demands on both technical and social skills. The industry can experience temporary downturns during economic slowdowns, but digitalization and increased use of IT systems generally ensure a good job market for Data Support Specialists. To stand out, specialization or certifications within specific IT areas are often necessary.

Tips for aspiring Data Support Specialists

To succeed as a Data Support Specialist, it is good to be curious, solution-oriented, and have strong communication skills. Keeping up-to-date with technology trends and new systems increases the chances of quickly resolving user issues, while patience and resilience are important traits under pressure. Building a broad technical foundation, preferably with internships or part-time jobs in IT, provides valuable experience and understanding of different customer needs. A structured approach and careful documentation make it easier to handle multiple cases simultaneously. Being service-minded and pedagogical helps build trust with users and contributes to a positive work environment. It is also wise to pursue certifications to strengthen your CV and demonstrate current competence. Finally, developing a professional network within the IT industry is important for discovering new opportunities and exchanging experiences.

Key facts about Data Support Specialists

• Education level: High school or post-secondary IT studies
• Work environment: Office-based, often helpdesk or remote support
• Demand: 179 job openings within support technician, IT
• Gender distribution: Women earn 97% of what men do
• Special skills: Certifications and technical troubleshooting are highly valued

Career paths and future outlook

After three to five years as a Data Support Specialist, there are good opportunities to advance to more qualified roles such as system administrator, IT coordinator, or specialist within networking and security. Some choose to further their education in project management or IT operations, which can lead to leadership positions or consulting assignments. According to the Employment Service, there is no specific forecast for Data Support Specialists, but the profession of support technician, IT, has a stable job market driven by digitalization. With 179 job openings in the group, demand remains high, especially for those with certifications and experience with new technologies. However, future prospects are influenced by economic conditions and technological development, which can change skill requirements over time.

Frequently asked questions about Data Support Specialists

• What does a Data Support Specialist earn?
  - A Data Support Specialist has an average salary of 40 300 SEK per month.
• Are there gender differences in salary for Data Support Specialists?
  - Yes, women earn 39 400 SEK on average, while men earn 40 600 SEK, meaning women earn 97% of men's salary.
• What are the educational requirements for Data Support Specialists?
  - Usually, high school education in IT is required, but post-secondary studies and certifications are advantageous.
• What career paths are available after a few years as a Data Support Specialist?
  - Possible career paths include system administrator, IT coordinator, or specialist roles within IT security and networking.
• Are there many job openings for Data Support Specialists?
  - Yes, there are 179 job openings within the support technician, IT profession.
• How broad is the salary range for Data Support Specialists?
  - The lowest salary is 36,800 SEK and the highest is 48,100 SEK per month, depending on education, sector, and experience.