Welcome to the Care and Social Services Administration

We work with support and care for the elderly and for people with disabilities. The goal is for them to live as active and independent lives as possible.

The Care and Social Services Administration is one of Sweden's largest employers in municipal care and social services. Here, approximately 7,500 employees work based on our core values – making a difference, working together, and welcoming innovation. With us, there are great opportunities to take responsibility, develop, and contribute with your expertise. We strive for an organizational culture built on trust and pride in our operations.

More information about working in Uppsala Municipality can be found at Uppsala Municipality (https://www.uppsala.se/jobb/vard-halsa-omsorg/).

Within the Care and Social Services Administration, we have full-time as the norm. This means that all permanent employees essentially have a full-time position. More information about what this means for this position will be provided during a potential interview. Exempt from the full-time norm are personal assistants.

Do you want to make a difference in people's lives?

We are now strengthening our units with additional case officers. As a temporary case officer with us, you will have the opportunity to work in a multifaceted role where you meet people with different life situations and help them receive the support and assistance they need according to the Social Services Act. We offer a modern and fresh work environment in central Uppsala, flexibility, and opportunities for development. Apply now and become part of our team!

Welcome to our workplace in central Uppsala!

We are located in the City Hall, right in the heart of Uppsala, and offer a modern and fresh work environment. Here you have the opportunity to choose your workspace based on your specific tasks, which gives you great freedom to plan your work independently. Thanks to our digitized processing system, you have the opportunity to work from home 1–2 days a week, if your tasks allow it. This provides a good balance between work and private life.

We strive to be transparent towards our users and fulfill our service obligations, while also being legally secure and efficient in our processing. We are constantly working on development, both personal and organizational, and you have the opportunity to contribute to this development.

We work in a complex operation with occasionally high tempo, and you need to be a person who can independently plan your work to meet the needs of the operation. But you are not alone - in the unit, colleagues work closely together, and the team leader is there to support you in cases. We offer an introductory period where you will receive support from a mentor and an introductory program with training that is valuable in the role of case officer. We give you a good start in your new job and the opportunity to develop in your role.

Your Assignment

The role of a case officer is multifaceted. In your work, you will meet people with various life situations, some more complex than others.

Your tasks include:

• Receiving applications, investigating needs, making decisions, and following up on cases in close contact with the user, relatives, and others in the user's network
• Collaborating with other administrations, authorities, and the region during discharge planning
• Informing about the authority's tasks and interventions, regarding legislation and the user's rights
• Actively seeking information about new rulings and using legal databases to stay updated on the legal situation

Your Background

We are looking for someone who is a qualified social worker or has another education relevant to the position. You thrive in meeting people and combine this with good linguistic and digital skills.

Requirements

• Degree in social work, degree from a social care program, or behavioral science education with social law.
• Good knowledge of Swedish both spoken and written
• Good skills in using digital tools in your work

Meritorious

• Experience in case management

You adapt to changing circumstances and can quickly adjust both perspectives and work methods. Your communication style is clear, well-formulated, and engaging, whether in individual meetings or larger groups. By actively listening, you take in different perspectives and adapt to the situation. You plan, organize, and prioritize work effectively and are skilled at meeting deadlines. You make decisions and act on them even when information is limited or the situation is challenging. Last but not least, you demonstrate good judgment in your work even under time pressure.

Inquiries

If you have questions about the position or the recruitment process, contact: Elisabeth Karlsson, Unit Manager, 018-726 33 06; Ann-Britt Larsson, Unit Manager, 018-727 72 56

Union representatives: Akademikerförbundet SSR/saco, Camilla Ahlsén Hoff, 018-727 24 34; Vision, Tommy Törnberg, 018-727 17 44.

If you have questions regarding the registration of your application, contact the unit for competence supply: 018-726 37 71

We will request an extract from the criminal record before an offer of employment can be made.

In your application, you must state your citizenship. If you are not a citizen of Sweden, the EU, EEA, or Switzerland, you must also be able to prove that you have a valid work permit or are exempt from the obligation to have a work permit. Employment can only take place after verification of the work permit, which is required under the Aliens Ordinance.

Employment with Uppsala Municipality may involve a military placement.