Receptionist/Server at Scandic Mölndal

Scandic Mölndal is centrally located by Mölndal Galleria with good communication to Gothenburg. The hotel has a very inviting environment for our guests. Our meeting rooms are personal and our lobby is a living room where our guests gather.

We are all parts of the same team and work together with great joy and commitment. We always focus on our joint work and come together where it is needed. We are convinced that a good atmosphere among us employees leads to outstanding hotel experiences for our guests.

We are now looking for a Receptionist/Server at Scandic Mölndal.

No matter why the guest comes to us, few things are as appreciated as a friendly face welcoming them. You act as a host together with the rest of the team at the hotel and create a world-class guest experience.

With us, you will take significant responsibility for making the decisions required to satisfy the guest, and the teams develop and improve work methods and service as the world changes. We believe that it is when you get to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role entail?

As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web who ensures that the guest is always in focus. You are the one who goes through the arrival list and pays attention to the details. You ensure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most issues and are a star at turning an unhappy guest into a satisfied one. Your workplace is our lobby, as that is where you meet the most guests. Your responsibilities also include administrative work, security work, and sales tasks.

The work in the reception involves checking in and out hotel guests, welcoming them, and providing the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks related to guests and security. All work is done with guest satisfaction and sales in focus.

You will also work partly in our restaurant where you are the first person the guest meets, so it is crucial that you have a warm demeanor and are attentive to details and the guest's needs. You have an interest in food and drink and like order and tidiness, both in your own work and that of your colleagues. All to give our guests a fantastic dining experience. Your tasks will include serving food and drinks and being responsible for your own cash register. Experience from restaurant work is considered an asset.

The hotel is open 24/7, so it is important that you enjoy working shifts (mornings, afternoons, and weekends).

Who are you?

To fit into the role, we believe you have a well-developed social ability and can handle many different things happening at the same time. It is very important that you can convey good hospitality to the hotel's guests.

You also have experience and knowledge of working with a computer as a work tool.

Since the job largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an asset.

However, the most important are your personal qualities and your attitude. To fit into the role, you need to be a responsive and unpretentious team player who takes significant responsibility for your tasks and the overall result.

Information about the position

The position is a permanent part-time employment.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to us at Scandic!

P.S. on our website, you can read more about our culture, what the position entails, and our benefits!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we truly care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD