Vacant job

Enköping Municipality is the workplace for those who want to contribute to creating a sustainable and good society. Here, you have the opportunity for personal development while making a real difference for everyone living and working in Enköping. We expect you to be competent, curious, and ready to take on significant responsibility. What good ideas do you want to help realize?

Want to know more about us as an employer? Visit our job page: enkoping.se/jobb (https://enkoping.se/jobb)

The Municipal Executive Office is the central administration within Enköping Municipality. We work on behalf of the municipal board and are responsible for governance and management, coordination, service, and support for the municipality as a whole.

About 190 employees work in the administration with the goal that “We will lead and coordinate development with a focus on the benefit for those we serve.”

JOB RESPONSIBILITIES

We need to strengthen our team during absences and sick leave. We see that you, as an applicant, have:

• another primary occupation
• the ability to be on-site at short notice
• good knowledge of Swedish and English in both spoken and written form
• computer skills.

Experience in customer contact is an advantage.

The contact center's mission is to provide good service, proper reception, and increased accessibility for those contacting the municipality.

You are often the citizen's first contact and thus play an important role in facilitating everyday life for our citizens. You answer questions, receive feedback and reports of issues, and guide within the entire municipality's area of responsibility, primarily via phone but also via email, Facebook, and in-person visits.

The municipal guides work closely together to resolve as many incoming cases as possible. They are also responsible for creating high accessibility and service. To perform the task, you will need to use many different IT systems. You will continuously adopt new working methods, tasks, and solutions. This means that you will constantly develop and stay updated on news within the municipality.

Interviews are conducted on an ongoing basis, so do not wait to apply.

QUALIFICATIONS

We place great emphasis on personal qualities and that you fit well into our current team.

OTHER

Warm welcome to submit your application!

To ensure the quality of the recruitment process and enable good communication with our applicants, we ask you to submit your application digitally via the application link.

Your application documents are subject to public access and may therefore be disclosed as public documents after a confidentiality review. If you want to know more about how Enköping Municipality generally handles personal data, more information is available on our website.

For those with protected identity, there is information on how to apply for the position via the link below and under the heading “handling of personal data”

Handling of personal data (https://enkoping.se/foretag-och-arbete/jobba-i-enkoping/kommunen-som-arbetsgivare.html)

We kindly decline all offers of advertising and recruitment assistance in connection with this advertisement.