Advisor at Lowell in Gothenburg

Lowell Sverige AB is part of the Lowell Group - a leading European player in credit and financial services. We help people take control of their finances and companies get paid in a responsible and solution-oriented way. With over 40 years of experience, we are proud to combine expertise with respectful treatment - and to be a workplace where people develop.

We are now looking for advisors for our office in central Gothenburg. With us, you will work in a values-driven company where Pioneering, Ambition, Compassion, Excellence, and Responsibility permeate everything we do - from customer meetings to collaborative efforts.

Your workplace will be at our beautiful office in Gårda.

Welcome with your application today and don't forget to include your CV and cover letter.

What does the role entail?

As an advisor, you are an important contact point between our customers and debtors. Your task is to work with the debtor to find sustainable solutions to financial challenges. Your main job is to handle incoming calls and emails from customers and actively work to create clear and fair agreements. In addition, administrative tasks may also occur, so we see that you are used to handling administrative tasks with precision.

As an advisor with us, you will have a meaningful role where you make a difference - every day. You will always have support from team leaders and colleagues - we believe in collaboration and knowledge sharing.

Who are you?

As an advisor, you are a central contact point in our operations. You work to receive and manage incoming calls and emails from customers, where you guide them through financial challenges with sensitivity and professionalism. By assessing each case individually, you strive to find solutions that are both sustainable and fair, with the goal of creating long-term agreements that foster financial stability.

The role also involves documenting and following up on agreements, collaborating with colleagues and other functions to ensure a good customer experience, and performing administrative tasks with accuracy and structure. You communicate fluently in both Swedish and English, in both speech and writing.

Experience in debt collection or the energy sector is a plus.

What do we offer?

• Good benefits and favorable working conditions.
• An inclusive work environment where collaboration and engagement are at the center.
• Hybrid work - the best of both worlds: collaboration and focus.
• Opportunities to grow in a role with a clear purpose and long-term impact.
• A company that puts people at the center and actively works with sustainability, inclusion, and mental health.

Ready to become part of us?

At Lowell, we are committed to helping you grow - both personally and professionally. We offer tools, support, and opportunities for you to shape your career and succeed.

We welcome people from all backgrounds and experiences - if you are passionate about making credit better for everyone, we would love to hear from you. Our strength lies in our employees, and we are proud to build inclusive teams with benefits that help everyone succeed.

Apply today!

For questions regarding the position, contact Khush Gill at 073-546 55 03 or Petra Fryxell, Talent Experience Partner, at 072-741 15 79.

If you need help with your application or have questions about adjustments we can make to support you during the recruitment process, please contact Petra Fryxell/Talent Experience Partner at [email protected] (mailto:[email protected]) or 072-741 15 79 - we are happy to help.

#HYBRID #FLEXIBLEWORKING