Vacant job

At the Swedish Migration Agency, we work with one of today's major societal challenges – migration. We are currently around 6,000 employees, and we have a uniquely important job!

We are now looking for a Migration Case Officer for the Reception and Return Centre in Vänersborg. The Reception and Return Centre is a new type of workplace. Here, you will work with issues that are engaging and relevant in a dynamic environment characterized by interaction with people and influenced by global events. It is also an environment marked by continuous learning and participation, where co-location provides better conditions for close collaboration between professions in the asylum process. We are also close to the asylum seeker by working where they reside, allowing us to work more efficiently and provide greater security for the asylum seeker.

What does a Migration Case Officer do?

As a Migration Case Officer, you handle, investigate, decide, and draft proposals for decisions in various types of cases. These decisions have legal implications for individuals, affecting their entitlement to benefits, rights, and obligations. Additionally, you handle administration, managing files and documents that have been received or created in a case. In your role, you meet and speak with individuals who have a case with the Swedish Migration Agency and other stakeholders. Conversations may involve notifying decisions, informing about the Agency's processes, providing guidance, and offering service. You identify and handle any special needs of individuals and, where appropriate, hold conversations with adults and children in vulnerable situations.

Who are you?

We are looking for someone with strong collaboration skills, who is receptive and constructive in their interactions. You are service-oriented and have the interest, willingness, and ability to help others, striving to deliver solutions. We also seek someone who communicates clearly, ensures messages are received, and that expectations are clear for all involved parties. Furthermore, you are structured and can independently plan and organize work efficiently towards set goals and deadlines. You are flexible and adapt easily to changing circumstances, adjusting your perspective and approach as needed. You are also skilled at seeing the big picture and considering the broader perspective and the best interests of the entire operation in your actions and decisions.

In our work as civil servants, high demands are also placed on judgment and a high level of security and confidentiality awareness.

You who apply have

• An academic education of at least 120 hp with a legal, social science, or behavioral science focus, or other education combined with current and relevant experience for the role
• Knowledge of administrative law cases
• Experience in work requiring good service and professional interaction
• Good communication skills and express yourself well in speech and writing in Swedish and English
• Good knowledge of the Office package
• Category B driver's license

It is meritorious if you have

• Current experience in handling administrative law cases
• Experience in professionally interacting with people in vulnerable situations
• Knowledge of other languages
• Experience working in reception

Details

Employment type: Permanent with probationary period

Working hours: Office hours

Location: Vänersborg

Start date: As soon as possible or by agreement

Benefits: Read about our employment benefits here.

Application

Send your application documents by August 16, 2026. We receive your application via our recruitment system.

_________________________________________________________________________________________________________
About the recruitment process

For us, it is important that all competence on the labor market is utilized. Therefore, we welcome all applicants and strive for a balanced gender distribution and diversity. As a government agency, we recruit based on merit and skill. On arbetsgivarverket.se, you can read more about what this means.

You do not need to attach a cover letter with your application, but we request that you answer the selection questions as clearly and thoroughly as possible so that we can fairly assess your experience and determine if you are qualified to proceed in the recruitment. In some recruitments, we also use tests to assess how well your skills match the position you are applying for. During a potential interview, you may also be asked security-related questions.

If you wish to contact union representatives, contact details for Saco-S, Seko, and ST can be found at the bottom of the page "Open Jobs and Interest Registration" on migrationsverket.se: Questions and answers about applying for jobs at the Swedish Migration Agency.

To work at the Swedish Migration Agency, you must have the right to reside and work in Sweden based on one of these grounds: Swedish citizenship (required for some positions), Nordic citizenship, EU citizenship, or permanent residence permit.

If you have protected personal data or other information that you consider sensitive, please contact [email protected] before applying so we can inform you about our security routines.

The Swedish Migration Agency's processing of personal data

The Swedish Migration Agency's recruitment is conducted entirely in-house or through contracted suppliers. Therefore, we request no phone calls or emails from recruitment agencies and ad sellers.