Vacant job

Are you someone who enjoys creating great customer experiences, building long-term relationships, and working towards clear goals? Do you thrive in a social environment where you have the opportunity to develop both professionally and personally? Then this could be the next step in your career.

At Consort Nordic, you will work with well-known companies within the banking, insurance, and finance sectors. We believe in long-term development, continuous coaching, and that every employee should have the opportunity to grow based on their strengths.

As a Customer Consultant, you will become an important part of our team and work on creating value for both customers and clients. The tasks vary depending on the assignment and may include, among other things:

• Advisory and sales via incoming and outgoing customer contacts

• Insurance mediation

• Customer service via phone and chat

• Upselling and customer care

No day is like the other, making the role both developmental and varied.

We are looking for you who have a genuine interest in people and service. You enjoy communicating, building relationships, and creating trust.

We believe that you:

• Have good communication skills in both speech and writing

• Have a high school education

• Are goal-oriented and thrive in a fast-paced environment

• Are responsible and solution-oriented

• Have a positive attitude and contribute to a good team spirit

• Are quality-conscious and meticulous in your work

Previous experience in customer service, sales, banking, or insurance is an advantage, but the right attitude and willingness to develop are most important.

With us, you get more than just a job.

• Fixed salary without commission-based compensation

• Wellness allowance

• Continuous education and coaching

• Clear development opportunities within banking, insurance, and customer relations

• An inclusive and engaging corporate culture

• Opportunity to work with some of the largest companies in the Nordics

We invest in our employees and believe that success is created through knowledge, security, and collaboration.

Consort Nordic is a Nordic specialist in customer centers, insurance mediation, meeting booking, and consulting services within banking, finance, and economics.

We currently have around 220 employees with offices in Gothenburg, Oslo, and Trondheim. Every year, we help between 40 and 60 companies create better customer experiences and stronger businesses.

We are proud to have been certified as a Great Place to Work for five years in a row and to have been named a Gazelle company on several occasions. Our culture is built on knowledge sharing, development, performance, and care for one another.

Additionally, we are a climate-neutral company and support sustainability projects that contribute to better living conditions in Ghana.

Location: Mölndal (Gothenburg)

Employment type: Full-time, 40 hours per week. Six months of probationary employment applies.

Working hours: Monday–Friday, 08:30–17:00

We interview candidates continuously and look forward to hearing from you. Maybe you are our next colleague?