Vacant job

Why you are important

Behind a truly great customer experience are people who ensure everything runs smoothly, even when it comes to administration, changes, and multiple contact points. At Addpeople, we are now looking for you who want to take on a consultancy assignment with a well-known insurance company.

Here, you will become part of an engaged team where you can combine administration with customer contact and contribute to providing businesses and partners with fast, professional, and secure service. This role is for you if you like structure, thrive in a fast-paced environment, and want to help develop smarter ways of working.

About the client

Our client is one of Sweden's most well-known insurance companies, offering solutions for both businesses and private individuals. Here, you will become part of a business characterized by collaboration, development, and a strong customer focus.

You will join an organization where improvement work is a natural part of everyday life, and where every employee contributes to creating a seamless experience for customers.

Focus of your role

In this role, you will work with administration related to the company's insurance solutions. You will handle applications, registrations, and changes in various digital systems, ensuring that every case is handled with high quality.

You will have daily contact with corporate customers and partners via phone, email, and chat, where you answer questions and assist them with various administrative matters.

You will also become an important part of recurring administrative processes, such as those related to staff changes, and actively contribute to developing more efficient ways of working together with the team.

What we are looking for

We believe you have:

• A completed upper secondary education
• Very good knowledge of Swedish and English, both spoken and written
• Good computer skills and experience with administrative tasks in digital systems

Experience from the insurance industry or previous roles where administration and customer service went hand in hand are considered merits.

Is this the right place for you?

You enjoy helping others and are good at building trust in your customer interactions. You work in a structured manner, take responsibility for your tasks, and thrive when the pace varies throughout the day.

At the same time, you are curious and solution-oriented. You appreciate collaborating with others, are willing to share your knowledge, and see feedback as a natural part of your development. For you, it is obvious to always keep the customer in focus and contribute to a positive work climate.

Good to know

• Location: Gothenburg
• Start: Week 33
• Scope: Full-time
• Employment: Consultancy assignment where you are employed by Addpeople and work at a well-known insurance company
• Working hours: Office hours
• Applications are processed on a rolling basis
• For questions, contact Consulting Manager Martin Olofsson Carlbom, [email protected].