Vacant job

Northmill Bank is a Swedish challenger bank dedicated to revolutionizing the way we handle and protect our finances. We are creating a unique banking experience, digital yet personal.

Founded in 2006, Northmill Bank has grown to over 240 employees across 3 countries, serving 5,000 business customers and 250,000 users. We leverage the latest technology to develop secure, smart, and user-friendly products for our customers. It is our retail and business customers who drive our mission. As a 100% cloud-based product company, technology is the engine behind creating smarter banking products.

Join us and be part of our journey!

About the Role

We are looking for a structured and meticulous Credit & Backoffice Specialist who wants to play a key role in our daily operations. In this position, you will be responsible for administrative processes, credit handling, payment processing, reconciliations, and investigating card disputes, while collaborating closely with several internal departments.

Your main responsibilities:

• Manage Jira tickets and provide support to internal departments.

• Handle daily payments and administration of the bank's various products.

• Perform reconciliations and execute payments.

• Handle back-office tasks such as refunds, unallocated payments, and account transfers.

• Investigate card disputes and handle chargeback cases for our customers.

• Process our account credits and unsecured loans.

Your background

We are looking for someone who is meticulous, solution-oriented, and thrives in a role where structure, collaboration, and quality are at the forefront.

• At least 1–3 years of experience in an administrative role within banking, finance, payments, or other regulated industries.

• Experience with credit handling, back-office operations, payments, or similar administrative processes.

• Proficiency in working with various business and case management systems (experience with Jira or similar systems is a plus).

• Good command of Swedish and English, both spoken and written.

• Strong skills in Microsoft Office, particularly Excel.

What we offer

• A fantastic office in a prime location in Stockholm with great spaces and views.

• Independent work with the opportunity to make an impact.

• Significant opportunities for development.

• Support for sports activities (5,000 SEK in wellness allowance).

• Life insurance.

• Breakfast and fruit in the office every day, plus sacred Friday coffee breaks.

• Annual conferences abroad every other year.

• Regular Friday after-work events and celebrations of successes in the office.

Fun Facts

• Our office was voted Stockholm's most beautiful office in 2020.

• Take a gym class two minutes away or go for a jog in the city.

• Conferences abroad every other year and lovely “Northchill” after-work events throughout the year.

Apply today and become part of Northmill!