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Business Consultant for Customer Service within Finance (FAS/LabOra)

Vitec Software Group AB (publ)

Skåne län, Lund

Previous experience is desired

14 days left
to apply for the job

At Vitec Samfundssystem, we support our in-house developed systems, giving us close proximity to both the product and the customer. You will become part of a customer service department with a strong team spirit and a high level of commitment to our customers.

Our operations target religious congregations, but we operate completely independently like any other company. However, we believe that the activities of these congregations are important for society and individuals. Without Vitec Samfundssystem, parts of the congregations and the Swedish funeral industry would come to a standstill.

We are embarking on an exciting development journey where we will further develop our internal working methods in the coming years. The goal is to simplify the support process and help our customers find the right solution faster.

As part of this development, we are introducing a new case management system and continuing to build our web support so that customers can easily receive guidance and find answers to their questions.

As a Business Consultant, you will play a key role in this work.

About the role

As a Business Consultant at Vitec Samfundssystem, you will be part of the customer department, which consists of eleven people divided into two teams. You will join the team working with payroll and accounting software within the FAS and LabOra system series, with a focus on the accounting systems.

You will work closely with our customers in a varied role that combines support, consulting assignments, and system-related work.

Your responsibilities

  • Provide qualified support to customers via phone and email

  • Troubleshoot and guide users through system functions, as well as handle business-related questions

  • Participate in developing internal working methods and web support

  • Work with implementations of electronic invoice management

  • Conduct short-term consulting assignments (usually 1–4 hours), primarily remotely

  • Eventually conduct training via webinars and occasionally on-site at customer locations

  • Test systems in connection with new versions

  • Contribute to upselling by identifying customer needs

We also act as a service bureau for several customers, meaning we function as their external financial consultants. The tasks vary in scope and are distributed within the team.

Your profile

We are looking for someone who:

  • Has at least five years of experience in financial work with a good understanding of financial processes

  • Has an interest in systems and digital working methods

  • Is pedagogical and enjoys helping others

  • Is solution-oriented, structured, and responsible

  • Has good communication skills and enjoys customer contact

Merits:

  • Experience in a support or consulting role

  • Experience with budgeting and closing accounts

Since our customers are located in Sweden, you must speak and write Swedish fluently.

Why Vitec Samfundssystem?

Here, you will work in a stable company with a strong and supportive corporate culture, where technology and social benefit go hand in hand.

You will have a role where you can deepen your specialist competence in finance while influencing how we move forward, in a team that values collaboration, knowledge sharing, and engagement.

Practical information

Location: Stockholm or Lund
Scope: Full-time
Employment: Permanent, 6-month probation period
Start: Immediately or as agreed

Application deadline: 2026-07-14, but please send your application today as we review applications continuously and the position may be filled before the deadline.

Want to know more? Please contact the hiring manager: Julia Almevi Munther 📧 [email protected] 📞 046-276 53 47

About Vitec Samfundssystem

Vitec Samfundssystem develops niche software for customers in the church market, business sector, and public sector. We currently have 33 employees in Stockholm and Lund working with product development, customer support, and sales. The company is part of Vitec Software Group. Read more about us and our products at www.samfundssystem.se (http://www.samfundssystem.se)

About Vitec Software Group

Vitec is a leader in Vertical Market Software in the Nordics. We develop and deliver standard programs for various niches. Vitec grows through the acquisition of well-managed and established software companies. The group's overarching processes, combined with employees' deep knowledge of the customer's local market, create good conditions for refinement and continued innovation. Vitec has over 1,850 employees, is listed on Nasdaq Stockholm, and had a revenue of 3,663 million SEK in 2025. Read more about us at www.vitecsoftware.com (http://www.vitecsoftware.com).

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