Vacant job

Are you interested in the digitalization, development, and implementation of digital systems that facilitate contact with Child and Adolescent Psychiatry Neuropsychiatry (BUP NP) for our patients? BUP Neuropsychiatry is now looking for two medical secretaries for the unit at Hesselmans Torg 6, Sickla in Stockholm. The work takes place during daytime hours.

BUP Stockholm Section Neuropsychiatry consists of 'En väg in' (One Way In), as well as four neuropsychiatric clinics so far: West, South East, North West, and South West. All with the mandate to investigate and treat children and young people with neuropsychiatric difficulties. Here, doctors, psychologists, nurses, deputy unit managers, unit managers, and medical secretaries collaborate to provide our patients with accessible, efficient, and patient-focused care. The work environment at BUP Neuropsychiatry is characterized by high competence, a desire for development, and quality.

The units work with medical treatment, assessments, and investigations where the issue is neuropsychiatric difficulties (autism or ADHD). The goal is to provide our patients with accessible, efficient, and patient-focused care. The mandate also includes medical treatment.

Job Description

The tasks involve developing and working with the unit's administrative flows, primarily linked to our patients but also to staff and economy. Together with colleagues, you will increase the degree of digitalization in our invitation systems via TakeCare and AlltidÖppet. You handle incoming referrals, digital and postal booking/invitations, and rescheduling/cancellations.

The work also includes handling orders and invoices, receiving and processing incoming calls via the telephone system TeleQ, and working in the personnel administration system Heroma. Medical secretaries also write medical records and coordinate investigation times to contribute to investigations being carried out efficiently and smoothly for the patients. You will also answer questions from patients and guardians visiting the clinic. As the administration of the clinics develops, the tasks for medical secretaries will be adapted and renewed to facilitate patients receiving the right care at the right time as much as possible.

Qualifications

A degree from a medical secretary education is a requirement. You are comfortable handling new digital systems and solutions, and see the benefits of digital technology available to patients.

It is an advantage if you have experience working as a medical secretary in psychiatric operations and experience working in Take Care (medical records), Pastill (healthcare administration), TeleQ (telephone system), Heroma (personnel administration), and Raindance (economic administration).

Personal Attributes

As a person, you are efficient while being flexible and process-oriented. To succeed in the role, you need to want to contribute to a good collaborative climate in the work group and a good attitude towards patients and relatives. You enjoy development, improvement of administrative processes, and can handle a build-up phase where routines and tasks change.

We place great emphasis on personal suitability.

Employment Type

The positions are for a one-year temporary position, full-time, and permanent employment. Start date by agreement.

We Offer

BUP Stockholm works systematically with leadership development to create a good and sustainable work environment where everyone can speak up and feel seen. As an employee here, you have good opportunities to develop within your profession. We offer benefits such as favorable pension conditions, the possibility of salary exchange, free tax-funded healthcare, extra compensation during parental leave, and wellness benefits. We also offer flexible working hours if the work allows.

We look forward to your application!

The position will be filled provided it does not need to be taken for internal relocation, according to current regulations.

In patient-oriented work within the Stockholm County Healthcare Region:

- Register checks are applied before the decision on employment according to SLSO's overarching guidelines for register checks upon employment.

- Employees who will have patient contact must undergo a new employment examination, according to current directives, which takes place through occupational health services before employment.

- In addition to Swedish professional licensure, good knowledge of the Swedish language corresponding to level C1 according to the Common European Framework of Reference for Languages (CEFR) is required. The same requirements are guiding for non-licensed staff with patient contact.

Stockholm County Healthcare Region (SLSO) is one of Sweden's largest healthcare providers with 11,600 employees. We offer healthcare under the auspices of Region Stockholm within psychiatry, primary care, geriatrics, ASIH, urgent care, somatic specialist care, habilitation and health, and assistive devices. In collaboration with Karolinska Institutet, we conduct research, education, and development. Read more about SLSO here.

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