Job Opening: Requirements Specialist / Business Analyst (Amadeus)

About Us

Scandinavian Airlines System SAS (SAS) is one of the leading airlines in Scandinavia. We are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation.

About the Role

As a Requirements Specialist, you will play a key role in translating business goals into technical solutions, with a specific focus on Amadeus systems. You will work closely with business stakeholders, system specialists, and development teams to ensure our digital platforms support the company's strategic objectives.

Your Main Responsibilities:

• Stakeholder Engagement: Engage with business stakeholders to gather, validate, and document business needs.
• Requirements Definition: Translate business goals into detailed functional and non-functional requirements.
• Workflow and Process Design: Collaborate with system specialists to define and refine functional workflows and business processes.
• Process-System Alignment: Ensure alignment between business processes and system capabilities.
• Impact and Dependency Analysis: Assess the impact of proposed changes on dependent systems, integrations, and interfaces.
• Risk Identification: Identify functional risks and propose mitigation strategies across digital platforms.
• Amadeus Service Evaluation: Analyze Amadeus APIs and web services to determine suitability for business scenarios.
• Use Case Validation: Ensure comprehensive coverage of business use cases through appropriate service selection.
• Integration and Orchestration: Work with middleware teams to design service orchestration logic and integration flows.
• Systems Integration: Support seamless integration between front-end systems, middleware, and Amadeus services.
• API Design Collaboration: Collaborate with technical architects to define API endpoints and service contracts.
• Data and Domain Modeling: Contribute to discussions on domain and data model changes required for implementation.
• Documentation: Prepare use case documents, functional flow diagrams, and API/UI mapping documentation.
• Development Support: Provide clarification and support to development teams throughout implementation.
• Quality Assurance Support: Review test cases, validate regression scenarios, and support test data creation.
• Defect and Issue Management: Prioritize defects based on business impact and collaborate on root cause analysis.
• Incident and Change Management: Create and manage Incident Reports (IRs), Problem Tracking Reports (PTRs), Change Proposals (CPs), and Work Orders (WOs) for Amadeus systems, ensuring traceability and timely resolution.

The Profile

To be successful in this role, we believe you have:

• Experience in requirements management and business analysis.
• A good understanding of system integrations and APIs.
• Knowledge or experience with Amadeus systems and services.
• The ability to communicate effectively with both technical and business stakeholders.
• An analytical and problem-solving mindset.

What We Offer

Why SAS?

At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits:

• Travel Perks: Enjoy discounted travel opportunities around the world with SAS.
• Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga.
• Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals.
• Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant, café, and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running, tennis, outdoor gym sessions, kayaking, and stand-up paddling with equipment available free of charge.
• Convenient Commute: Benefit from a non-stop bus service connecting our office to Solna station, and commuter trains, alongside a network of cycle paths.

Our Culture at SAS

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you’ll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation! Come and fly with us!