Vacant job

About Us

The Swedish Customs Service's operational activities are divided into four departments: Control, Revenue, Intelligence, and Customs Crime. The Intelligence Department conducts intelligence activities with deliveries to all parts of the Customs Service. The department handles intelligence and risk analysis and works on intelligence activities within all areas of the Customs Service's mandate, covering both illegal and dangerous goods as well as revenue collection. The work aims to prevent, detect, and prevent criminal activity.

The department is divided into four units with geographical responsibility: South, West, East, and North, and also consists of the Customs Service's Selection Center as well as the unit for strategic analysis and the national desk.

We are now looking for an experienced intelligence case officer for our intelligence unit in the west, with an interest in development issues. The position will be particularly focused on participating in the development work taking place within the Customs Service.

About the Position

The position is a case officer role with a focus on internal development work. As an intelligence case officer, you work with the collection, processing, analysis, and dissemination of intelligence products. Your daily work involves very close collaboration with intelligence managers and collection resources. You present operational materials, cases, and intelligence products to relevant recipients, both in writing and orally, as well as through visualization of the information in e.g., link charts, maps, and diagrams.

National and international cooperation with other authorities, and especially with law enforcement agencies, is a natural part of daily operations. There is also some travel, both nationally and internationally. Intelligence work is dynamic and sometimes unpredictable, which means that tough and quick prioritizations are sometimes needed. This places high demands on good adaptability and flexibility in your cases and tasks. Since information collection is largely done in various data systems, we place high demands on the ability to work with large amounts of data. The position will constitute an important part of the department's development work, in the form of requirements work for the case officer role.

We are looking for someone who has

• Post-secondary education in e.g., criminology, behavioral science, political science, or other relevant education that the employer considers equivalent.
• Experience in operational intelligence work.
• Good ability to express yourself well in Swedish and English, both verbally and in writing.
• Are structured, thorough, and flexible.
• Experience in development work.
• Experience in requirements work, with the ability to analyze and coordinate the organization's needs and translate these into concrete requirements.
• Good IT skills, especially in the Office package.
• Driver's license, class B.
• Swedish citizenship.

Meritorious qualifications

• Education in operational intelligence activities at a government agency.
• Experience in national operational cooperation with primarily law enforcement agencies.
• Experience in investigative work at a government agency.
• Experience working with large amounts of data.
• Experience working with covert surveillance tools.
• Training in the systems that handle covert surveillance tools.
• Good knowledge of iBase, Analyst's Notebook, and other information systems.
• Experience working with graph databases.

Personal qualities

• Constructive teamwork: Sees the big picture, contributes to a good atmosphere in the group, collaborates effectively by sharing knowledge and experience, and supports others in achieving success.
• Initiative and responsibility: Acts on own initiative from a holistic perspective, drives things forward, and takes responsibility for results.
• Cooperation: Is outgoing and easily creates useful contacts and relationships that can be used in operational work to achieve success and results in cases.
• Analysis and judgment: Is solution-oriented, thinks outside the box, and has a good ability to understand and analyze information and quickly make sensible and rational assessments.
• Stability: Promotes a stable and trust-building work atmosphere by being confident in yourself and your decisions, supporting and encouraging others when problems arise, and being clear and reliable in communication.
• Innovation: Participates actively in change work by contributing ideas on how to develop and streamline operations, dares to question traditional approaches, and promotes change and new thinking.

We are looking for someone with high social competence, who is flexible and problem-solving. You have good communication skills and sound judgment, serving as a good representative for the department, both internally and externally. You have the ability to build and maintain networks, are attentive, receptive, easy to collaborate with, and quick to establish new contacts. You have a good ability to see the Customs Service's entire mandate.

We place great emphasis on personal suitability!

Other Information

Reference number: TV-2026-14557

Location: Gothenburg

Employment type: Permanent position, starting with a 6-month probation period. Individual salary setting applies.

Domestic and international travel may occur.

Start date: By agreement.

To be considered for employment at the Customs Service, you must meet high demands regarding security and secrecy awareness, suitability, and adherence to current laws. This means you uphold democratic values and the public sector values that apply to the Customs Service's operations. Before a decision on employment, you will undergo a drug test. Security clearance with register check according to the Security Protection Act is conducted before employment, as the position is placed in a security class. The Customs Service is a total defense agency, and upon employment, you may be assigned to wartime duties within the Customs Service.

The Customs Service values the qualities brought to operations by having a balanced gender distribution and ethnic diversity.

For more information and application

Information about the position is provided by Helena Jarlborg, tel 031–63 37 55. Questions about the recruitment process can be directed to the Customs Service's HR support, tel 060-67 25 85. Union representatives: OFR-P/TULL-KUST Tommy Göthlin, tel 031-63 36 95 and Saco-S, [email protected].

Your application, including a cover letter and CV/resume, must be received by the Customs Service no later than July 10, 2025. You apply via the electronic application form below.

We decline all contact with staffing and recruitment agencies as well as sellers of job advertisements.