Vacant job

ISS is one of the world's largest service companies, and this year we celebrate 80 years in Sweden! With over 6,500 employees across the country, from north to south, we deliver service that makes a difference. We offer our customers everything from cleaning to technical service, food, and workplace services. We create workplaces where people thrive, businesses grow, and sustainability is a given – socially, environmentally, and commercially. Our employees are the heart of what we do – and crucial for our customers to feel safe, seen – and for their workplaces to flourish.

Do you want to work in a central role where administration, coordination, and development of Facility Management services meet? We are now looking for a structured and solution-oriented Administrator for one of our larger clients in the public sector.

At ISS, you will become an important part of the delivery, ensuring that administrative processes function efficiently, supporting operational activities, and contributing with analysis and improvement work.

About the role

As an Administrator, you work closely with the operations organization, suppliers, and the client. You have a coordinating role where you are responsible for administrative processes, case flows, and follow-up related to FM delivery.

This role suits you if you thrive in the intersection between administration, operational support, and project coordination, where you get to work with many contact points and contribute to creating structure and efficient working methods.

Your main responsibilities

• Handle and follow up on cases in various FM and business systems
• Coordinate administrative activities within daily operations or development projects
• Support the operations organization with planning, follow-up, and coordination
• Conduct mapping, analysis, and compile reports
• Prepare decision support materials and statistics
• Coordinate smaller projects, change initiatives, and improvement efforts
• Ensure correct documentation and quality follow-up
• Act as a key contact point between the client, operations, and internal functions

We are looking for you who

• Have several years of experience in administrative and coordinating work within property, service, project administration, or similar, where you have worked with both management and development
• Have very good system familiarity and are quick to learn new digital tools
• Have very good knowledge of the Microsoft Office suite, especially Excel, Word, and PowerPoint
• Have very good communication skills in Swedish and English, both spoken and written

It is an advantage if you have experience with:

• Case management systems or FM systems
• Project administration or operational coordination
• Reporting, follow-up, and analysis of business data
• Work within the public sector or large service deliveries

Your personal qualities

To succeed in the role, we see that you are:

• Analytical and accustomed to working with information, statistics, and follow-up
• Structured and detail-oriented with strong administrative skills
• Service-oriented and communicative, with an easy ability to build good collaborations
• Independent, responsible, and proactive, enjoying proactive work
• Flexible and thrive in a business with high tempo and many contact points

We offer

At ISS, you become part of an international organization where people, service, and quality are at the center. You will get a varied role with great opportunities to influence and develop working methods in an important delivery for a significant client in the public sector.

Since the position is located within a business with high security requirements, a security clearance may be conducted in accordance with current security protection legislation. A passed security clearance is a prerequisite for employment.

Location: Malmö or Stockholm/Solna

Employment type: Full-time

If you have questions about the position, you are welcome to contact Ida Edlund ([email protected]) or Sofia Granander ([email protected]).

We look forward to receiving your application!