Vacant job

We make society work for people on the move, on rails, in the air, and on the water. That is why we need the best competence. Our mission is important and has significance in everyday life – for both private individuals and businesses. At our organization, we take responsibility, treat everyone well, and respect differences. As an employee, you contribute to a sustainable future.

About the job

The work involves registering cases, handling mail, some archival work, switchboard duties, and reception work. Since we are a small work group, the role requires flexibility and the ability to adapt to daily changes when needed.

Together with your colleagues, you ensure that the agency's documents are handled in accordance with current legislation regarding registration, receiving visitors, and forwarding calls.

You are important to us

Do you enjoy working with others and want to develop in your professional role? Here, you can expect career development, a trust-based management and employee relationship, and a sustainable working life. We are a secure employer that cares about your health with time for wellness activities during working hours, flexible working hours, a generous number of vacation days, and extra days off around holidays.

Read more about what it is like to work at the Swedish Transport Agency (#)

You will

• ensure that documents created or received via post or email are registered and handled according to applicable laws, regulations, and internal procedures
• perform routine archival tasks
• serve as the face of the Swedish Transport Agency and handle customer interactions via phone and in-person visits at our reception.

You must have

• completed upper secondary education
• current experience with registration in the W3D3 diary system
• current experience working as a switchboard operator
• current experience with the ACE telephone system
• current experience working within the public sector
• very good ability to express yourself clearly in speech and writing in Swedish
• good ability to express yourself clearly in speech and writing in English.

It is meritorious if you also have

• administrative training.

We want you to

• be flexible and easily adapt to changing circumstances, while seeing opportunities in change
• be self-reliant and structured, able to take initiative and drive processes forward
• have good teamwork skills and adapt to find solutions by focusing on the common goal without hierarchy
• be a good communicator, speaking clearly and enthusiastically in small and large groups. You listen, are receptive to the other party, and adapt to the situation.

Personal suitability is given great weight.

More information

The employment is fixed-term (SÄVA) until January 15, 2027, with the possibility of extension, located in Norrköping. We would like you to start in August 2026. We normally apply a probationary period. An employment with us may involve security clearance. A security investigation with register check according to the Security Protection Act (2018:585) may therefore be conducted. For some of our security-classified tasks, Swedish citizenship is required.

If you have questions, you are welcome to contact Section Head Faten Isik via email: [email protected] or Inger Jidenius via email: [email protected]. ST, Jannike Jansson and Saco-S, Johan Stenborg can be reached via our switchboard at 0771-503 503.

We do not wish to be contacted by advertisers or staffing agencies.

Apply

Apply via our website and attach a complete CV as well as a cover letter marked with reference number TSG 2026-6165. We need your application no later than July 13, 2026. If you have protected personal data, contact the hiring manager for information on how to proceed. In your application documents, you need to describe how you meet the requested qualifications and merits related to the current recruitment. If you proceed in the hiring process, educational/diploma certificates and employment certificates proving the knowledge and experience relevant to the position must always be presented.

Welcome to become our new colleague!

Short about the Swedish Transport Agency

The Swedish Transport Agency works to achieve good accessibility, high quality, safe, and environmentally adapted transport within railways, aviation, shipping, and roads. We create regulations, issue permits, and follow up on how they are complied with. Using our registers, we work among other things with fees, permits, and ownership transfers.

Read more about the Swedish Transport Agency (#)