Vacant job

Do you thrive in an administrative and coordinating role where you take on significant responsibility and have daily contact with both customers and colleagues? We are now looking for a Customer Coordinator for a fixed-term assignment with a quick start. We conduct ongoing selection, so please send in your application.

About the role

Our client is in an intensive period and needs to ensure smooth delivery, which is why they are now looking for support in the form of a Customer Coordinator who can step in quickly and support the operations. The assignment is expected to last until mid-August and is full-time.

What we offer:

• Be part of the Academic Works network
• Introduction to experienced colleagues
• A dedicated consultant manager who supports you during your employment

Responsibilities

In this role, you will be a key link between the customer, drivers, and internal functions. Examples of tasks include:

• Serving as the contact person for the customer and internal colleagues
• Coordinating the launch of a new customer
• Gathering information from drivers and relaying status updates to the customer
• Handling customer contact via phone and email
• Managing system administration

We are looking for someone who

• Has previous experience with administrative tasks
• Is accustomed to using the phone as a work tool
• Has good knowledge of Swedish and English, as this is required for dialogue with customers and internally
• Is proficient in computer use and masters the Microsoft 365 suite
• Hold a valid B-class driver's license

To succeed in the role, you have the following personal qualities:

• Organized
• Responsible
• Stress-resistant

Other details

Working hours: 06:45-15:45

Start: Immediately

The assignment is expected to last until mid-August and is full-time.

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We conduct ongoing selection and will remove the advertisement when a sufficient number of candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to help find the candidate with the highest potential for the role, as well as to promote equality, diversity, and a fair recruitment process.