Vacant job

Are you a medical secretary and want to work with us in a central role at a pleasant and well-functioning clinic?

BUP Neuropsychiatry West consists of a work group with just over 30 employees. The clinic's mission is to conduct investigations of neuropsychiatric disabilities. We also provide pharmacological treatment for ADHD. Here, psychologists, medical secretaries, doctors, nurses, deputy unit manager, and unit manager work together. In addition to wanting to do the job as well as possible and increase accessibility to care for our target group, we work on building a well-functioning workplace where we thrive and have the opportunity to develop the business together.

BUP Stockholm Section Neuropsychiatry consists of 'One Way In', as well as six neuropsychiatric clinics so far, located in Sickla, Solna, Älvsjö, Mörby, and Brommaplan.

Job Description

The tasks involve working with the unit's administrative flows, primarily related to our patients but also staff and economy. Together with colleagues, you will work to ensure we smoothly call our patients via TakeCare and Alltid öppet. You handle incoming referrals, digital and postal booking/invitations, and rescheduling/cancellations.

The work may also include handling orders and invoices, receiving and processing incoming calls via the telephone system TeleQ, and working in the personnel administration system Heroma. Medical secretaries also write medical dictations and coordinate investigation times to contribute to investigations being carried out efficiently and smoothly for the patients. The work may also involve staffing the reception and answering questions from patients and guardians visiting the clinic.

As the administration of the clinics develops, the tasks for medical secretaries are adapted and renewed to facilitate patients receiving the right care at the right time as much as possible.

Qualifications

A degree from medical secretary training is required. Experience working in the medical record system TakeCare is also required. You are comfortable handling new digital systems and solutions and see the benefits of digital technology available to patients.

It is an advantage if you have experience from child and adolescent psychiatric activities, and the systems Pastill (care administration) and TeleQ (telephone system).

Personal Qualities

As a person, you are self-reliant and can work independently, while being service-oriented and having excellent teamwork skills. To handle the assignment, you need to be solution-oriented, work efficiently, ensure all tasks are performed in a professional manner, and want to contribute to a good working climate in the work group and a good reception of patients and relatives. You enjoy development, improvement of administrative processes, and can handle a build-up phase where routines and tasks change.

Employment Type

The position is a permanent employment. Start date, by agreement.

We Offer

BUP Stockholm works systematically with leadership development to create a good and sustainable work environment where everyone can speak up and feel seen. As an employee here, you have good opportunities to develop within your profession. We have benefits such as favorable pension conditions, the possibility of salary exchange, free tax-funded healthcare, extra compensation during parental leave, and wellness benefits. We also offer flexible working hours if the work allows.

Other Information

Interviews may take place continuously, so we look forward to your application as soon as possible.

In patient-facing work within the Stockholm County Council (SLSO):

• A register check is applied before the decision on employment according to SLSO's overarching guidelines for register checks upon employment.
• Employees who will have patient contact must undergo a new employment examination, according to current directives, which takes place through occupational health services before employment.
• Good knowledge of the Swedish language corresponding to level C1 according to the Common European Framework of Reference for Languages (CEFR) is required, in addition to Swedish professional licensure. The same requirement is guiding for non-licensed staff with patient contact.

Stockholm County Council (SLSO) is one of Sweden's largest healthcare providers with 11,600 employees. We offer healthcare under the auspices of Region Stockholm within psychiatry, primary care, geriatrics, ASIH, urgent care, somatic specialist care, habilitation and health, and aids. In collaboration with Karolinska Institutet, we conduct research, education, and development. Read more about SLSO here.

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