Vacant job

Are you at the beginning of your career and want to develop within pensions and insurance? We are now looking for a junior profile who wants to work with TryggPlan and contribute to creating the pension company of the future. Apply today - we review applications on an ongoing basis!

About the role

As an Administrator within Pensions & Insurance, you will become part of one of Sweden's leading pension companies and a team working with the administration of the occupational pension solution TryggPlan. You will have a varied role where you gradually build your competence within occupational pensions, insurance, and associated regulations.

The role involves handling customer cases, contacting customers and partners via phone and email, registration and updates in systems, as well as quality controls. You ensure that documentation and processes comply with current regulations and contribute to an efficient and professional customer experience.

You will be part of a team of 11 people with colleagues in Solna, Sundsvall, and Vilnius. The operations are characterized by development and digitalization, offering good opportunities to participate in improvement work and the development of future pension solutions.

To thrive in this role, we see that you are communicative, meticulous, and service-oriented with a structured work approach and good collaboration skills.

The role is located at the office in Solna, and work is performed on-site Monday–Friday.

This is a long-term consultancy assignment. Read more here about what it means to be a consultant: Being a Consultant (#)

Responsibilities

• Communicate with customers and partners regarding case status via phone and email.
• Ensure that all documentation complies with current regulations and internal guidelines.
• Register and update information in business systems.
• Perform quality controls of incoming documents.

We are looking for you who have:

• 1–2 years of experience with occupational pensions/insurance.
• Very good knowledge of Swedish and English, both spoken and written.
• Completed upper secondary education.
• Good computer skills within Microsoft.
• We also believe that you are curious about constantly learning new things by acting with proactivity and courage.

It is meritorious if you have

• An academic degree from a university in a relevant field, e.g., economics.
• Previous experience from the insurance industry or banking.
• Experience in customer service or similar contact-intensive roles.

To succeed in the role, you have the following personal qualities:

• Adaptable.
• Trustworthy.
• Stress tolerant.
• Social.
• Communicative.

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the advertisement when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.